Antonio Elaco Email & Phone Number

Proactive contributor who excels in delivering the right tools, resources and support – at the right time – with little or no direction. Able to anticipate what situation needs and then respond in a decisive, impactful manner.An energizing, culture-focused coach and mentor. Committed to providing the team a clear vision, meaningful feedback and motivating them to achieve unprecedented results. Have developed team members who, today, are also managers and technical leaders. Superior rapport-building, client relations and negotiation skills. Drove 50% increase in resolved customer report tickets and improved team collaborations by encouraging more transparent communication across the organization.Results-driven lecturer with extensive experience in delivering high-quality education at the Masters level. Proven expertise in teaching IT applied to Management and IT and Research Data subjects.

Listed skills include Customer Escalation Management, Business Analysis, Team Leadership, Project Management, and 15 others.