Working with a great group of individuals who dedicate their lives to making a difference every day. Our team supports Educators, Students, Administrators, and Executive customers. Together we actively support Boundary protection and Network security, Fiber/Copper Infrastructure, Helpdesk Services, Datacenter Server Management, IP Telephony and Network Communications, Desktop / Mobile Device Management and Warranty Support.

I am responsible for network operations at the San Felipe Del Rio Consolidated School District.

Spend time configuring and running Microsoft DHCP and DNS Services. Working with enterprise level knowledge of LAN and WAN network design and installation. I apply knowledge of network hardware and software applications including network servers, switches, firewalls, access control, wireless routers, printers, and other equipment. In addition, I work with multiple operating systems and network protocols (i.e., TCPIP, Microsoft Service 2008, and MAC-OS) I must swiftly analyze and resolve computer network problems.

Network Engineer at US Air Force - Air Force Medical Operations Agency-Medical Sys Infrastructure Modernization

Business Technology Consulting, Integration and Support.Communications Network Support (ie. design, install, support)CCTV Systems Support (ie. design, install, support)Business/Home Whole-House Sound System design, install and support.Web devolpement, deployment, and maintenanceRadio Station Network Streaming Support TechnicianRadio Broadcasting Station Production Software SupportPOS(Point of Sale) Device & Peripheral SupportIT Warranty Support Contracts

TIMS Support Helpdesk / Database AdminstrationI serve as Training Integration Management System (TIMS) expert for Air Force Education and Training Command (AETC) at Laughlin AFB. I load and configure TIMS on end user devices, provide over-the-shoulder support to users of the TIMS Application, provide one on one and small group training and support to TIMS users. In addition, I provide telephone support to TIMS users and troubleshoot TIMS-related problems. Also, I perform system admin duties for TIMS servers and workstations under TIMS Help Desk control, assist users (pilots, students, student admin, classroom instructors, flight surgeon, schedulers, flight / squadron / group / wing commanders) in using TIMS. Routinely I monitor, update and back-up a total of 13 Windows-based Servers to incude dual Windows-based Clustered Servers. I monitor Microsoft SQL Server 2005 logs and performance as well as apply SQL Scripts as required and update stored procedures as required. I maintain and monitor a complex data security backup plan to ensure a zero data loss policy and a 99.9% uptime as well as strict redundant procedures to limit system downtime to less than 60 minutes in case of critical system failure.

I provide overall network support for a broad range of programs. I support acquisition, installation, configuration, maintenance and usage of the Local Area Network (LAN). I act as initial point of contact for LAN/WAN problems at the site. I am the focal point for coordination of higher tiers of maintenance support. I examine vendor products to assist in product evaluations and make recommendations to customers for their data, voice and networks. I Manage LAN performance and maintain LAN security. I ensure that security procedures are implemented and enforced. I provided an improved network management and security surveillance solution to help minimize downtime through prompt notification of failed computer systems and network devices. Installs network software. I evaluate, develop and maintain telecommunications systems. I assist in maintenance of cable TV over UTP system. I troubleshoot LAN problems. I provide diagnostic support using network analysis tools. I maintain an accurate site profile to include identification of all network information (e.g., backbone type, route and location, node and segment information, routers, hubs, and server type with use and location, etc.) I interface as necessary with vendors to resolve system configurations, problems, and other issues. Establishes and implements LAN policies, procedures and standards in conjunction with engineers, recommends improvements to existing networks, providing valuable information concerning unique challenges for design, reconfiguration, asset management and troubleshooting. I may train users on LAN operation. And serve in a lead role and train others.

I served as the Systems Specialist at the 47th Medical Group, Laughlin AFB TX. I provided management of overall installation and maintenance of hardware and software daily. Initiated the largest network device management and configuration project that improved services to the end users. I monitored overall system performance. I oversaw daily operations of system at the customer site to ensure system availability. Loads new software releases and maintenance updates. I assisted in troubleshooting LAN/WAN network communications operations, hardware, software, and installation of LAN drops. I assisted in maintenance of inventory system. I performed system security. Assist with site Information Systems Officer for work tasks, assist in developing local site policies, procedures, and assisted with a medical systems budget of more than $100,000. Coordinates, performs, and assists in medical system operating and hardware upgrades. Assist in providing warranty issues for a government staff of 200 employees and over 400 computer devices. Helps monitors and coordinates site maintenance issues. I provided customer service and support to site staff’s and managers’ tasks, priorities, and objectives. I communicated with external SAIC and customer resources for planned site activities. Opens and tracks trouble tickets with the Tri-Service Medical Support Center. I provided basic trouble-shooting for personal computers. Writes and implements ADHOC for LAB personnel and Disease Management Team.

CHCS User/Super User/Administrator: Add & Delete Users, Security Key Maintenance, Adhoc development, Log tickets with TMSSC help desk. Software Instructor/Trainer: Conduct Training on CHCS Modules, Local Area Network User Training, and MS Office Products. UNIX Systems Administration: develop systems plan, conduct Periodic backups, system files cleanup, dumb terminal installation, printer/print server configuration & installation, and monitor system accounting. Local Area Network Administration (Novell/NT Server): conduct backups, maintain network topology, manage and install infrastructure, maintain CISCO routers and terminal servers. Installation Representative coordinated site survey, implemented pre-deployment tasks, briefed on progress. Software Analyst: installed, configured and tested compatibility of software with medical systems and local area network. Hardware troubleshooter: troubleshot CPU hardware, network hubs and infrastructure, printers, and other external input/output devices. Web Page Development: Self trained on HTML, develop and publish corporate Home Page, set standards for monthly updates of CHCS to include Change Packages, Quick Fixes.