Antonio Hendricks Email & Phone Number

Illinois, United States

Works with the full family in a collaborative and supportive manner to help, motivate, and inspire individual and family goal setting while allowing the family to drive the work.Have a deep respect for a family’s expertise, which is fundamental to establishing trust.Help the client to identify strengths and then work with the families to utilize these strengths and build others.Use of trauma informed practicesProvides services according to values and principles for family centered coaching.Completes the intakes and monitors family goals and activitiesProvides follow up to ensure family goals are progressing or achievedWhile using a family-centered approach, services should focus on addressing the following areas: (1) Foster Economic Independence; (2) Increase Earning Power; (3) Support Academic Achievement; (4) Enhance Stability and Quality of Life.Addresses housing related issues including lease.Provides linkages to support services including transportation, childcare assistance, clothing and uniform assistance.Records family progress in HMIS and case files.Handles emergency and crisis situations with clients.Works within contract, grant, and program requirements including meeting timelines and reporting requirements.Utilizes a team approach and works with other program staff in the planning and implementation of services.Takes increasing responsibility for own professional development, utilizing supervision and other developmental opportunities within and outside the agency to enhance skills and understanding.Works effectively with diverse staff and service populations. Accountable for providing exception customer service.Other duties as assigned by supervisor

United States

Lombard, Illinois, United States

Lombard, Illinois

Greet and service guests as you complete workload with minimal guest disruptionWork in all departments to ensure sales floor is full, zoned and in stock for guestsPush and stock product to sales floorExecute adjacency changes, transitions, revisions and sales plans for all departmentsConduct weekly price change workload and ensure regular and promotional signing is set accurately for all departmentsComplete scans and system audit functions to ensure inventory accuracySupport execution of major transitions and in-store marketing (ISM)Support guest services with cashiering, order pick up (OPU) and Drive Up (DU), where applicableAccurately execute all pulls (i.e., daily autofills, CAFs, out of stock, manuals and guest requests) and backstock product from all departmentsProcess all inbound deliveries (using the receive application) to ensure inventory accuracyComplete all backroom daily and weekly auditsOperate power equipment only if certifiedMaintain backroom organization and location accuracy and follow equipment guidelinesFollow processes accurately with attention to detail, monitor own progress and accurately prioritize tasksProvide service and a shopping experience that meets the needs of the guestDemonstrate a culture of ethical conduct, safety, and complianceOther duties based on business needs

Chicago, Illinois

The Family Coach is responsible for working with families to assess needs, assist with goals setting and developing action plans. The Family Coach will use Family Centered Coaching to identify strengths, encourage progress on goals and coordinate needed services. The Family Coach also provides initial outreach and follow up services on lease compliance referrals and is responsible for engaging youth in Youth Services.Manage family caseload as assignedUtilize various outreach methods (in-person, telephone, email/mail correspondence, etc.) to market agency services and engage families in servicesRefer families to external services or internal services based on service need and requestAssist families with the development and achievement of identified goals and assist them with the resolution of any identified barriers to goals. Work with families to achieve outcomes in various service areas to foster economic independence, academic achievement, increase earning power, enhancing stability and quality of lifeProvide follow up to support families with goal progression and achievementConduct the initial outreach for all lease compliance referrals and address housing related issuesLink families with transit support and provides referrals to community service providers and CNH partners when appropriateParticipate in case staffing's and supervisions conducted by the Program ManagerRepresent the Agency and programming in community meetings and events

Greater Chicago Area

• Monitors programs under youth services, including, but not limited to: direct youth programs and out of school time activities, summer activities, child care/ pre- K, college awareness and all other target youth programs from the Chicago Housing Authority.• Attend Monthly CHA Youth Team meetings• Facilitate outreach and assessments for the Youth population• Serve as the lead per service area for all funder and program initiatives for youth • Facilitate and Coordinate programs for Youth ages 0-24 years of age• Serve as the lead per service area for the Summer Youth Employment Programs• Serve as the lead per service area for the Learn and Earn Program ( recruit, manage reports)• Conducts monthly programs/ activities that highlight targeted youth programs.• Builds linkage agreements between Heartland Alliance and youth providers in the city of Chicago.• Promotes program activities and services to meet the needs and the expectations of the youth population.• Serves as an advocate for Heartland Alliance youth population.• Facilitates and coordinates quarterly workshops with the youth population, including, but not limited to, the areas of: employment, education, etc.• Provides external linkages that support all youth initiatives and outcomes (e.g. park district, day care providers, etc.).• Develops strong partnerships with local elementary and high schools to promote after-school programming and sport activities.• Serves as the direct connect between the case management team regarding youth services.• Performs other job-related duties as assigned.

Greater Chicago Area

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Chicago, Illinois

• Monitors all participants working in the computer lab area.• Maintain daily sign-in sheets of participants utilizing the computer lab and schedule of reservation requests by outside agencies/partners.• Ensures participants are complying with the rules of use of the computer lab.• Reports and documents any instances of misuse or damage of computers and equipment to supervisor and/or CHA’s IT Help Desk.• Clean the equipment (monitors, computers, and desks) on a regular basis or as needed.• Assists in the receiving and distribution of office supplies and monitors inventory levels.• Answers incoming calls, ensures messages are given to appropriate individuals, welcomes visitors, and responds to routine inquiries for the department or program in accord with established Organizational standards (i.e., First Impressions Standards) and program guidelines.

• Organized community partnerships to assist residents with additional resources• Verified applications and I-9 documentation for Summer youth employment program participants• Attended and represented HHCS at local community meetings• Outreached to Familywork participants to notify of upcoming programs and events• Gathered and created community resource binder to offer residents additional resource information

Bachelor Of Business Administration (Bba), Business Administration And Management, General

Education record