• Prepares bankruptcy court notices and distributes to appropriate company personnel. Stops loan notices and issues bankruptcy flags on active loans. Sends notification to customers and forwards records to attorneys to be used in litigation. Maintains confidentiality at all times. • Facilitates transfer of appropriate servicing and foreclosure records to Synovus Special Assets to manage the sale of Real Estate Owned Reviews foreclosure actions to ensure compliance with CFPB foreclosure requirements and prohibition against "dual tracking" with modification requests. Processes foreclosure documents for government agencies and other authorities, as required.

• Exercised strong time management skills• Handled high volume calls while meeting customers’ needs • Featured ability to juggle multiple projects while meeting deadlines successfully • Familiarity with office equipment such as copiers, computers, fax machines and printers• Ability to negotiate effectively with partners, vendors, contractors, etc. • Self-motivator, cooperative, flexible, creative• Working knowledge of contemporary software technologies

• Opened and closed store daily• Interviewed candidates for employment• Reported monthly sales to upper management• Completed inventory quality control for products• Resolved customer concerns and inquiries• Worked diligently with team to ensure store met monthly quota in sales• Lead and facilitated store meetings• Communicated with regional manager to ensure financial compliance of deposits• Resolved employee payroll concerns and addressed timesheet matters as they arose• Supervised eight or more associates• Drafted bi-weekly work schedule• Assisted management in store planning for monthly meeting• Assisted in associate monthly review alongside of management• Facilitated new hire orientation• Assists with all store functions including scheduling, ordering, freight processing and all d• Performs all opening and closing procedures.• Protects and secures all company assets, including store cash• Adheres to all policies and procedures including safety guidelines

• Interviewed potential candidates for employment• Coordinated monthly stats with store and regional manager in regards to product loss prevention• Opened/closed store and also store key hold• Processed daily paperwork to fax over to corporate to meet compliance• Resolved employee concerns and inquiries with corporate policy• Supervised ten or more associates• Reviewed and approved timesheets• Identify process improvements and conduct performance audits• Problem-solve and multi-task without sacrificing job quality or productivity proficiency• Clearly defined processes and requirements to effectively communicate to staff