Antonio Lombardo Email and Phone Number

Direct all security operations and serve as lead administrator for NYU Langone Health Cobble Hill Emergency Department and various other NYULH accounts in the Brooklyn sector of business. Manage a total of 70 unarmed and armed personnel with an emphasis on contractual obligations, client expectations, and industry standards.Design and direct site-specific post orders, policies, procedures and provide quality assurance inspections to ensure compliance with The Joint Commission and FDNY.Developed and implemented security hazard response and mitigation plan including participating in mass casualty incident tabletop exercises and operations level mass decontamination training.Reduced personnel turnover rate by 50% during the last quarter by improving relationships, communications, and implementing enhanced training programs for security personnel.

Directed all security and operations at Keener Adult Men’s Shelter. Role included recruitment, training, supervision, and ongoing evaluation of 60 + security and operations staff. Served as the site’s inventory and logistics manager for all client necessities, emergency supplies, overdose kits, and personal protective equipment. Served as head trainer for crisis intervention/prevention and Overdose Prevention.Maintained industry standards and conducted regular facility inspections and departmental audits to ensure compliance with DHS, OTDA, HPD, FDNY, and DOB. Reduced citations and violation fees by 25% from initiating proactive measures to remedy potential problems.Developed and implemented training and mentoring program that increased retention by 25%Developed and implemented Emergency Action Plan, Fire Safety and Security Plan for Keener Men’s Shelter.

Provided evidence-informed crisis intervention and suicide prevention through the 988 Crisis Lifeline text and chat line. Services consisted of assessment, crisis counseling, conflict resolution, safety planning, providing referrals, and linking people with community resources.Conducted comprehensive assessments utilizing the ASIST Model and NSPL Risk Assessment and provided strategic planning to clients in crisis and selected appropriate interventions.Provided follow-up to high-risk clients reporting suicidal and/or homicidal ideation and behaviors.Documented all interactions following company guidelines and protocols.

Directed all security and operations at Harlem Transitional Services (HTS). Role included recruitment, training, supervision, and ongoing evaluation of all security and operations staff. Served as the sites inventory and logistics manager of all personal protective equipment during COVID-19 pandemic.Maintained industry standards, organization of building’s critical files, and conducted ongoing safety audits to ensure compliance with DOHMH, DOH, DHS, FDNY, and DOB. Worked in conjunction with facilities to remedy violations in a timely and effective manner.Designed and implemented training curriculum and established leadership program for personnel seeking career growth.Served as Incident Commander and Pandemic Mitigation Lead for HTS and provided executive management monthly analytical reports and metric data to measure program success.

Managed the daily security operations at MTA Headquarters. Supervised a total of 30 unarmed personnel with an emphasis on contractual obligations, client expectations, and industry standards. Served as lead administrator, maintained monthly operations schedule, and conducted weekly payroll for all personnel assigned to account.Developed and implemented a training curriculum for MTA Headquarters.Led investigations and provided thorough reports to executive leadership in a timely manner.Established site post orders, identified risks, and recommended solutions to upper management to mitigate risk.