• Providing complete security and safety at the V&A – visitors, building, collection, information and other assets.• Managing the security systems including biometric doors, alarms and CCTV• Internal and external training• Managing a Security Team ensuring they maintain the highest standard • Project Management• Conducting security assessments and audits of departments and making recommendations for improvements, getting senior management’s approval and making sure that the… Show more • Providing complete security and safety at the V&A – visitors, building, collection, information and other assets.• Managing the security systems including biometric doors, alarms and CCTV• Internal and external training• Managing a Security Team ensuring they maintain the highest standard • Project Management• Conducting security assessments and audits of departments and making recommendations for improvements, getting senior management’s approval and making sure that the changes are implemented.• Developing, maintaining and implementing comprehensive Standard Operating Procedures and Assignment Instructions.• Managing the vetting process of all the V&A sites following GDPR guidance in order to protect personal data Show less

- Providing complete security and safety at the V&A – visitors, building, collection, information and other assets. - Conducting security assessments and audits of departments and making recommendations for improvements, getting senior management’s approval and making sure that the changes are implemented. - Developing, maintaining and implementing comprehensive Standard Operating Procedures and Assignment Instructions.- Conducting risk assessments for all new exhibitions and… Show more - Providing complete security and safety at the V&A – visitors, building, collection, information and other assets. - Conducting security assessments and audits of departments and making recommendations for improvements, getting senior management’s approval and making sure that the changes are implemented. - Developing, maintaining and implementing comprehensive Standard Operating Procedures and Assignment Instructions.- Conducting risk assessments for all new exhibitions and managing various security projects.- Coordinating and managing staff during public and private events- Checking and maintaining the V&A Security Equipment Show less

Ensuring visitors receive welcome and information about the museum (events, exhibitions, directions), dealing with visitor comments and complaints, selling, checking and tearing tickets, advising visitors of the museum’s layout, contents and gallery/visitor policy. Reporting any security issue to the Security Supervisor. As a receptionist keeping work areas clean and tidy at all times, issuing passes and managing appointments and meetings with museum staff.

Checking the daily rota, adjust it according to GA’s attendance and report it to the Visitor Experience Manager, reporting any problem to the relevant department or to the Service Desk. Dealing with security issues and report it to the Security Department. Briefing Gallery Assistants and Volunteers about the daily schedule, security procedures and training staff. As a Sales Supervisor I managed all the sales process from setting the tills in the morning to the cash up at the end of the day.

Supervise check-in and boarding operations for BluePanorama, Austrian Airlines ensuring the safety and security travellers reporting any suspicious behaviour/person, reporting any faults and possible delays, responding to and assisting with any incident within the check-in and boarding operations. Ground handler for private charters aiding the landing and supporting the passengers, including VIPs.