Antonio Ramirez Email & Phone Number

Kissimmee, Fl, Us

Orlando, Florida, United States

• Delivering exceptional customer service through inbound calls, educating prospects about products, setting appointments, and answering questions professionally. • Create and deliver effective sales presentations in line with company training. • Engaging actively with new and interested prospects, following up and setting appointments to close deals. • Responding promptly and efficiently to customer inquiries. • Maintaining clear communication with Starlight Homes team members. • Attending and participating in weekly meetings, providing updates as needed. • Communicating organized information about prospects to the Sales Manager. • Using all available resources to convert leads into customers and follow up with those under contract. • Generating referrals by maintaining high standards of customer service and satisfaction. • Logging leads, appointments, and communications in Salesforce daily. • Building and nurturing relationships with realtors through office visits, networking, and business interactions.

Orlando, Florida, United States

• Built relationships with visitors to assess their home buying needs. • Generated sales leads through community engagement and realtor partnerships. • Acquired in-depth knowledge of the competitive market and demographics. • Maintained consistent communication with customers from initial contact to post-closing. • Attended sales meetings, neighborhood promotions, and marketing initiatives. • Oversaw the upkeep of Welcome Home Center models and inventory homes. • Engaged in community events and phone banks.

Orlando, Florida, United States

• Upheld and implemented sales policies ethically and professionally. • Meet daily sales targets by closing transactions. • Maintained professionalism at all times. • Trained, evaluated, and monitored direct reports' performance goals for 3-5 representatives. • Actively participated and planned daily sales meetings. • Worked with the site trainer on initial and ongoing training.• recruited future sales associates. • Potentially lead group sales presentations. • Performed additional assigned duties as needed.

Orlando, Florida, United States

• Delivered sales presentations in line with company policies and compliance standards, achieving minimum performance goals • Attend training sessions and department meetings, stay updated on sales information and industry trends, and regularly set and review performance goals (Maintain a 20% close ratio). • Built rapport with prospective and current owners. • Communicated the benefits of traveling with an RCI membership. • Maintained a positive attitude in a high-energy environment. • Conducted face-to-face presentations in our award-winning resort sales centers. • Generated sales by initiating transactions and using effective closing techniques. • Utilized prequalified leads provided by the company.

Orlando, Florida, United States

Sales and Customer Support Specialist• Delivered outstanding sales and support, fostering strong customer and brand loyalty through personalized service.• Managed and analyzed accounts for over 50 owners per day, tailoring services and product offerings to meet individual needs.• Educated owners on destination options and assignments, enhancing their overall experience and engagement.• Assisted with guest check-ins and reservation bookings, ensuring a seamless and positive customer journey

Orlando, Florida, United States

In-House Customer Care Sales Agent | Orange Lake Resort• Drove in-house sales by delivering exceptional customer service, enhancing the overall sales experience for clients.• Successfully engaged with challenging clients to identify and retain sales opportunities, demonstrating resilience and adaptability.• Resolved owner concerns through strategic upgrades and additions to existing ownerships, fostering long-term customer loyalty.• Developed strong communication skills to effectively address client needs and enhance satisfaction.

Daytona Beach, Florida, United States

Front Line T.O. / In-House Sales Representative• Successfully finalized deals for subordinate representatives, enhancing the transition for new owners and improving overall sales outcomes.• Managed and trained teams of Frontline Representatives, driving performance to achieve and exceed sales targets.• Provided daily motivation and support to the sales team, fostering a high-energy environment focused on meeting weekly and monthly sales goals.• Resolved owner issues by facilitating upgrades and additions to current ownerships, ensuring client satisfaction and retention.• Maintained expert knowledge of Wyndham products, enabling effective communication and tailored solutions for clients.

Orlando Florida

Group Presenter/ Quality Assurance Representative / Sales Representative• Delivered engaging group presentations on the Bluegreen Points System in both English and Spanish, effectively communicating complex information to diverse audiences.• Guided customers through the closing process, ensuring the accuracy and completeness of title documents to facilitate smooth transactions.• Customized sales presentations based on the unique needs of customers from various marketing channels, enhancing overall customer satisfaction.• Expanded the customer base by actively acquiring referral business through exceptional service and relationship management.• Maintained extensive knowledge of the timeshare industry to provide informed insights and support to clients.• Fostered long-term customer relationships post-sale, ensuring ongoing satisfaction and loyalty.

Bachelor Of Science In Business Administration - Real Estate, 3.75

Activities and Societies: Real Estate Society

Associate Of Arts - General Business Administration