As an IT professional with a strong background in technical support, system integration, and cybersecurity, I am dedicated to solving complex technical challenges and enhancing operational efficiency. My experience spans roles in advanced technical support, system management, and customer-focused troubleshooting.At Northwell Health, I provided high-level technical support, collaborating with security teams to ensure compliance and resolve intricate issues. My current role at Vari-IT has further developed my skills in troubleshooting, network configuration, and delivering tailored solutions to clients.Earlier in my career as a Counter Sales Manager at Green Art Plumbing Supply, I improved inventory management and customer service, demonstrating my ability to identify and implement process improvements.I am known for my proactive approach, empathy, and clear communication, which help me build strong relationships with clients and colleagues. I stay current with industry advancements in cybersecurity, cloud technologies, and IT operations.I am excited to connect with others in the IT and cybersecurity fields and explore opportunities to make a meaningful impact. Feel free to reach out to discuss how I can contribute to your team’s success.