Antonio Washington Email and Phone Number
Antonio Washington's Location
Atlanta, Georgia, United States, United States
Antonio Washington's Contact Details
Antonio Washington work email
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Antonio Washington personal email
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About Antonio Washington
Antonio Washington is a Senior HR Systems Analyst at Intercontinental Hotel Group at IHG Hotels & Resorts. He possess expertise in team building, merchandise, consulting, nortel, training and development and 103 more skills.
Antonio Washington's Current Company Details
Ihg Hotels & Resorts
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Senior HR Systems Analyst at Intercontinental Hotel Group
- Website:
- ihgplc.com
- Employees:
- 18658
Antonio Washington Work Experience Details
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Ihg Hotels & Resorts
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Sr. Analyst Gps HrisIhg Hotels & Resorts Jan 2022 - PresentWindsor, Berkshire, GbServes as a (SME) subject related to HR business processes, HR systems functionality (Workday, Oracle) Provides support of system initiatives, working with internal teams to gather, validate, and configure business requirements with recommended alternative solutions. Applies knowledge and skills of anal-ysis, business processes, tools, domains, project methodologies, requirements definitions, and testing to solve a range of problems.Effectively partners with teams such as HR, Recruiting, Benefits, Compensation, Talent, IT, and others to provide support for requests such as enhancements, defects, and new functionality.Clearly communicate business and technical requirements in writing using appropriate levels of summary on a consistent basis. Verify information and carefully review and check the accuracy of own work. Lead projects as defined by leadership, which includes: develop project plan, engage stakeholders, lead meetings, provide regular project updates, configure and test requirements, and adhere to project deadlines.
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Hris AnalystMailchimp Apr 2019 - Oct 2021Atlanta, Ga, UsAnalyze and maintain the HR system ( Workday ) in support of organizational needs.Prepare end-user documentation or training materials as needed.Follow established procedures for updating, validating, and correcting employee records or other related HR data.Support the management of new releases and optimization of new and existing configuration. Assist with the execution of system changes (configuration, testing , security clean up, reporting alignment, etc). Collaborate with department COEs on system enhancements. Gather requirements and provide feedback and recommendations to assist with company initiatives. Perform audits to ensure the accuracy and integrity of organizational data within the system. Identify opportunities to standardize business processes and reports. Provide data summaries or statistical analysis for use in strategic planning or decision-making -
Hris SpecialistIntercontinental Hotels Group (Ihg®) Mar 2015 - Apr 2019Windsor, Berkshire, GbProcess transactions and investigate escalated service tickets involving compensation, payroll, hiring, performance reviews, merit and bonus, department changes and other HR related concerns. Support and maintain the HR systems ( Workday, ADP Enterprise, ADP Freedom , Timesaver,PeopleSoft, etc) including prepare, maintain, and update employee data, schedule and create reports, data analysis, system design, clean-up and security maintenance. Provide consultation and support to business partners on the HR system function and HR policies and procedures.Lead system related projects, create functional specification documents and coordinate user acceptance testing. Partner with COEs on system functionality, configuration and documentation. Identify opportunities to facilitate process improvements to deliver improved efficiency and effectiveness.
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Brand Service ConsultantIntercontinental Hotels Group (Ihg®) Nov 2013 - Mar 2015Windsor, Berkshire, GbSchedule and conduct hotel consultation visits with key clients in assigned portfolio of 96 hotels to identify performance gaps and training issues that which impact individual and group performance. Help clients and stakeholders question their assumptions, determine their needs, and plan implementation strategies for achieving their goals to enhance the employee and guest experiences. Facilitate training events to correspond with the productivity levels as required and brand service orientation training for all new hotel openings Monitor and control a fiscal year travel & entertainment budget related to the operation of a portfolio of hotelsServes as primary point of contact to answer questions, provide support and advise to GM and hotel managerial staff prescribing programs, training and tools to enhance hotel performance
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Sr. Application Support Analyst ( Contractor With Ihg )Intercontinental Hotels Group (Ihg®) Oct 2008 - Nov 2013Windsor, Berkshire, GbFunctioned as the technical subject matter expert (SME) of applications housed in proprietary intranet portal system. Lead and system administrator for company training system (LMS).Participated in planning sessions for organizational projects surrounding implementation of system applications and responsible for creation and maintenance of workflow process, process improvements, and training documentation.Collaborated and maintained close relationships with BA’s, Quality team, and Vendors to assist with database integration testing as well as resolve application issues. Utilized various troubleshooting methods and technology such as: ServiceNow, Peoplesoft, and SQL queries to address operational concerns and manage production deficiencies resulting in reduction time to resolve critical business issues.
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Assistant Retail Sales ManagerVerizon Wireless Jan 2006 - May 2008Basking Ridge, Nj, UsResponsible for assisting the store manager on operations and customer support for quality service, customer satisfaction and profitabilityProvides support in coordinating activities with the company’s objectives, assists in store promotional and optimal display of merchandising programsPerforms administrative functions and activities such as tracking, ordering, and managing inventory, ensuring store security, interviewing, training employees and creating work schedulesAssist store manager in setting goals for sales, service environment, merchandise moves, shrinkage figures and expense controls -
Business Customer Service SupervisorVerizon Wireless Dec 2004 - Jan 2006Basking Ridge, Nj, UsProviding day-to-day leadership to a team of 15-20 Business Customer Service Representatives in a call center environmentCreated and executed action plans that foster an environment for improved results and focuses on specific behaviors Continued employee development of customer service skills through monitoring calls, one-on-one coaching, team training and individual action plans focused on specific career goals
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Training ConsultantVerizon Wireless Jul 2002 - Dec 2004Basking Ridge, Nj, UsCreated, organized, and facilitated high quality customer service and billing system training to new hires, existing employees and management staffCreated and maintained training material ensuring up to date information is provided and availableContinual development of expert status on specific technologies and relevant industry applications to ensure process knowledge and high level relationships are maintained
Antonio Washington Skills
Team Building
Merchandise
Consulting
Nortel
Training And Development
Windows
Location
Rescue
Sales
Figures
System Upgrades
Filter
Store Management
Merchandising
Hp Quality Center
Web Support
Business Administration
Temporary Placement
Up Selling
Windows Xp
Customer Support
Management
Coaching
Roll Outs
Calls
Security
Continuous Improvement
Desktop Computers
First Call
Mars
Crm
Perimeter
Resolve
Refunds
Coordinating Activities
Human Resources
Written Correspondence
Georgia
Profit
Guidance
Customer Satisfaction
System
Troubleshooting
Business Services
Atlanta
Team Management
Training Material
Google
Hotels
Verifying
Inventory
Microsoft Office
Testing
Business Efficiency
Training
Bmc Remedy
Customer Service
Rss
Taleo
Centra
Project Management
Research
Call Centers
Analysis
Shrinkage
Promotional
Verizon
Yahoo
Operating Systems
Applications
New Business Opportunities
Floors
Schedules
Operations
Repository
Goal Setting
New Hires
One On One
Technical Support
Distribution Center Operations
Data Integrity
Retail Sales
Responsibility
Internal Audit
Cost Engineering
Peoplesoft
Active Directory
Administrative Work
Switch
Lotus Notes
Moves
Guidelines
Visio
Windows Nt
Call Logging
Outlook
Berkeley
Knowledge Base
Internal Controls
Interviews
Disputes
Onboarding
Application Support
Voice Mail
Invoicing
Wireless
Recruiting
Leadership Experience
Antonio Washington Education Details
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Georgia State University Perimeter CollegeGeneral
Frequently Asked Questions about Antonio Washington
What company does Antonio Washington work for?
Antonio Washington works for Ihg Hotels & Resorts
What is Antonio Washington's role at the current company?
Antonio Washington's current role is Senior HR Systems Analyst at Intercontinental Hotel Group.
What is Antonio Washington's email address?
Antonio Washington's email address is wa****@****hoo.com
What schools did Antonio Washington attend?
Antonio Washington attended Georgia State University Perimeter College.
What skills is Antonio Washington known for?
Antonio Washington has skills like Team Building, Merchandise, Consulting, Nortel, Training And Development, Windows, Location, Rescue, Sales, Figures, System Upgrades, Filter.
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