Antonio Arias Email & Phone Number

Corinth, Texas, Us

New York, Ny, Us

I am a Project Manager with PMP certification and background, experienced in financial services and IT. Additionally I am experienced as a Business Analyst with application support, reporting, analytics, and data dashboard design. I am proficient with:• Agile Methodologies• Scrum Master duties • JIRA• DevOps• Application Support I enjoy building and working with teams in both support and development roles, and developing relationships with customers and management.During my tenure with Chase, I was able to learn and thrive in different roles. This has allowed me a great overall perspective from hardware to the entire Software Development Life Cycle (SDLC), and from building customer relationships, to managing both customer and management relationships.

Business Analyst for Bank of America - Researched, analyzed and responded to mortgage complaints from customers, elected officials, congressional and attorney general offices and regulatory agencies. Examples included; the Office of the Comptroller of the Currency (OCC) and Consumer Financial Protection Bureau (CFPB), assuring adherence to government regulations and policies and procedures* Group was the Executive Customer Relations Office of the CEO and President. * Updated Senators, Congressmen and other government agencies of their constituent’s resolution status and related work in progress.* Tools used included various in-house applications, utilities and DB's to work, update and resolve problems.(AS400, MS Office, among some tools used)* Utilized Bank of America technical and banking resources as required to work towards resolutions.

Armonk, New York, Ny, Us

Initiating, planning, executing, and control and monitor of the IBM hardware (HW) and software (SW) used for next generation SW development at Oracle (10g, 11g, etc.), and SAP. Collaborated with IBM teams and Oracle and SAP contacts, to define, architect, and configure requirements for a cost efficient HW technology adoption program, with maintenance and lifecycle strategy. HW utilized included IBM mainframe, mid-range, and modular (System p, System z, System I, System x) utilizing operating systems including AIX, z/OS, Linux and Windows. Additional results included:• Management of HW sent to Oracle labs (over 1000 total assets), and SAP labs (over 400 assets) • Contract coordination, procurement, supply chain, contract/lease compliance, and asset management. • Interaction with customs, shipping, and finance for global delivery and management of systems to China, Germany, India, Israel and Canada. • Managed System z, z/OS Application Development Controlled Distribution (ADCD) program.

Armonk, New York, Ny, Us

Project Manager for the IBM ISV’s in Distribution Sector (ex. Retek), to drive adoption and support of IBM Server and Storage products through structured projects for next generation SW products. Project included initiating, planning, executing and monitoring and control of application porting, certification, sizings, benchmarks, & education. Developed new product release education, technical and service support proposals. Managed budget and lowered depreciation costs (approx. 56.5%) and coordinated associated projects and hardware.

Armonk, New York, Ny, Us

Project included initiating, planning, executing and monitoring and control of the WebSphere Select Program. The WebSphere Select Program was developed for System Integrators, for faster adoption of IBM technologies over competitors. I collaborated with various IBM Brands (WebSphere, Portal, MQ, and PVC) to create technical value propositions, marketing options, and to develop and expand technical and business relationships with large and small System Integration Partners. My technical background and marketing skills were instrumental in becoming the single interface into IBM, and becoming a trusted advisor to these firms. Results were major signed marketing agreements of more than 16 partners and over $37.5 million dollars in revenue goals for 2001 for early adoption of IBM technologies.

Armonk, New York, Ny, Us

Pre-Sales Technical Support and Subject Matter Expert within the IBM TECHLINE organization, specializing in Network Computing Software (i.e. Business Connect) software. Sales support, pricing, architecting, and configuration (for BP’s, IBM Sales Reps, and customers) for Comm. Server, PComm, OS/2 Warp Server and client, and Screen Customizer. Specialized in WebSphere Brand products, which included: Host Integration, Host On-Demand, Host Publisher, Transcoding Publisher, Application Server, Studio, Homepage Builder, and WCS. ITSO residency for the WorkSpace on Demand product in 1998, and Prof. Server certified in 1997.

Contracted to IBM at their PSCC to support their OS/2 mission. We worked on customer situations and internal support configurations, and developed documentation for sales teams. This also included support of Windows SW packages.

London, United Kingdom , Gb

Teamed with IBM to support the IBM OS/2 operating system (from 1.3 thru Warp 4). Worked as a Level 1 Support analyst, Level 2 SW analyst for Comm. SW, and Team Lead contracted to IBM. Additionally, helped to create teams and manage workloads in support of call center, and support releases from Build Lab.

Friedrichshafen, Baden-Württemberg, De