José Antonio Cabrales Ventura Email & Phone Number

• Participates on BIQ projects to reduce process & QA waste on site.
• Document & lead trouble shooting & investigation for reportable customer complaints with Philippines & AMC team.
• Lead weekly Problem Solving sessions for internal indicators improvement (FPY, Scrap).
• Work with global team for develop & implement an action plans for investigation on customer complaint for Hearing Aids.
• Provide support to production lines to achieve company objectives.
• Work together with local team on mock FDA & QMS internal audits.

Tijuana, Baja California, Mexico

* Develop, document & deploy the quality system for a start-up company in the development & manufacture of composite products for professional use.*Manage and coordinate containment actions for non-conforming material.* Provide and lead daily, weekly & monthly trends that help the multi-disciplinary team to continuously improve.*Develop & execute high.

Tijuana, Baja California, México

• Provide support to production lines to achieve company objectives.
• Manage and coordinate containment actions for non-conforming material
• Development, implement, measure, manage and continuously improve of Quality KPI´s (FPY, Scrap, Customer Complaint) of OEM Business Unit, participating and coordinating the multidisciplinary team weekly problem solving.
• Development, implement & manage protocol of First Articles Inspection Runs of OEM Business Unit.
• Manage and coordinate evaluate investigate customer quality complaint of OEM Business Unit providing formal response to customers using the 8D methodology.
• Management of Quality Final inspection area and staff providing total support on quality issues, providing inspection plans, quality alerts, containments.

Tijuana, Baja California, México

• Solution to customer complaints under methods and tools of quality for problem solving.
• Specialist on create First Article Inspections Report in accordance with AS9100 (FAIR).
• Improves quality operation procedures, work instructions, and quality planning.
• Evaluates/ investigations nonconforming products. / cause and corrective action.
• Interpret customer specifications, drawings.
• Reviews requirements per Supplier Quality Assurance Requirements.

Tijuana, Baja California, México

• Perform & support to engineering team in to First Article Inspection (FAI - AS 9100).
• General support in the creation of work instructions, visual aids.
• Create & measurement Standard work, time taking, line balancing.
• Support of engineering team on Kaizen events improvements for production and quality.
• Online drawings for production, assemblies, obtaining information.
• Monitoring work orders for production in a timely manner.