José Antonio Cabrales Ventura Email & Phone Number

• Participates on BIQ projects to reduce process & QA waste on site.• Document & lead trouble shooting & investigation for reportable customer complaints with Philippines & AMC team.• Lead weekly Problem Solving sessions for internal indicators improvement (FPY, Scrap).• Work with global team for develop & implement an action plans for investigation on customer complaint for Hearing Aids.• Provide support to production lines to achieve company objectives.• Work together with local team on mock FDA & QMS internal audits.• Manage & coordinate containment actions for non-conforming material.• Perform initial screening of new complaints related to local Workmanship issue.• Provide support to Philippine teams with deep dive investigation on local site.• Lead team of sampling inspectors in their Hearing Aid daily inspection.• Provide support to Philippine teams to task details on Complaint tool global platform.• Provide & lead trends that help the core team to continuously improve.• Work together with local team on diagnostic Hearing Aids to improve T.R.R & customer complaints indicators performing deep dives to detect root cause.• Provide & lead trends that help the core team to continuously improve.• Lead reduction project for TRR indicator together AMC team.

Tijuana, Baja California, Mexico

* Develop, document & deploy the quality system for a start-up company in the development & manufacture of composite products for professional use.*Manage and coordinate containment actions for non-conforming material.* Provide and lead daily, weekly & monthly trends that help the multi-disciplinary team to continuously improve.*Develop & execute high performance functional & destructive testing of manufactured product.lead team of inspectors in their audit & development activities on a daily basis.* Document & conduct CAPA's for internal & customer complaints.* Provide support to production lines to achieve company objectives. * Development, implement, measure, manage and continuously improve of Quality KPI's (FPY, Scrap, Customer Complaint).* Management of Quality Final & Process inspection area and staff providing total support on quality issues, providing inspection plans, quality alerts, containments.* Development, manage and perform transfers validations (IQ, OQ, PQ, MSA).* Management & coordinate of Material Review Board (MRB).* Management & coordinate of equipment calibration.* Management Quality of Incoming inspection area and staff providing total support on Quality issues, inspection plans, quality alerts, containments, supplier complaints.

Tijuana, Baja California, México

• Provide support to production lines to achieve company objectives. • Manage and coordinate containment actions for non-conforming material • Development, implement, measure, manage and continuously improve of Quality KPI´s (FPY, Scrap, Customer Complaint) of OEM Business Unit, participating and coordinating the multidisciplinary team weekly problem solving sessions.• Development, implement & manage protocol of First Articles Inspection Runs of OEM Business Unit.• Manage and coordinate evaluate investigate customer quality complaint of OEM Business Unit providing formal response to customers using the 8D methodology.• Management of Quality Final inspection area and staff providing total support on quality issues, providing inspection plans, quality alerts, containments.• Development, manage, and Improves quality operation procedures, work instructions, CP, PFMEA, local procedures of quality System.• Development, manage and perform transfers validations (IQ, OQ, PQ, MSA).• Management & coordinate of Material Review Board (MRB) of OEM BU.• Management & coordinate of equipment calibration of OEM BU.• Management Quality of Incoming inspection area and staff providing total support on Quality issues, inspection plans, quality alerts, containments, supplier complaints of OEM BU.• Development, manage, coordinate and follow up of supplier quality complaint.´´Knowledge and experience´´Minitab Basic Tool (Smiths)Course completion (2021)Green Belt Basic Tools (Smiths)Course completion (2021)Problem Solving Tools (Smiths)Course completion (2020)Certified Quality Engineer - CQE (Academia lean Sigma)Course completion (2021)PFMEA & Control Plan (Calidad Coorporativa)Course completion (2021)Customer Claim 8D (Smiths)Course completion (2021)Hydrogen Transfer Validation IQ, OQ, PQ, MSA (Smiths)Course completion (2021)MRR Transfer (KC- TJ) (Smiths)Course completion (2021)Measurement System CMM (Smiths)Course completion (2018)

Tijuana, Baja California, México

• Solution to customer complaints under methods and tools of quality for problem solving.• Specialist on create First Article Inspections Report in accordance with AS9100 (FAIR).• Improves quality operation procedures, work instructions, and quality planning. • Evaluates/ investigations nonconforming products. / cause and corrective action. • Interpret customer specifications, drawings. • Reviews requirements per Supplier Quality Assurance Requirements. • Statistical analysis to Material Review Board (MRB) to investigate non-conforming products. • Generate reports to analyse data and develop corrective actions plans when required. • Manage and operate electrical and measurement equipment (Hypot, CMM, X-Ray, Megger)• Evaluate solder in accordance with J-STD-002 and IPC.

Tijuana, Baja California, México

• Perform & support to engineering team in to First Article Inspection (FAI - AS 9100).• General support in the creation of work instructions, visual aids.• Create & measurement Standard work, time taking, line balancing.• Support of engineering team on Kaizen events improvements for production and quality.• Online drawings for production, assemblies, obtaining information.• Monitoring work orders for production in a timely manner.