Antonio Grillo Email & Phone Number

Milan, Lombardy, Italy

Responsible for Tangity's Design discipline.Developing design cultures, methods and tools.Strategic development of Tangity.Co-shaping the company culture at the global level.Partnering with key clients.Supporting international business and relationships with the NTT DATA entities.Leading the relationship with the analysts.

Milan Area, Italy

Member of the Global Steering Committee Leading the Service Design and UX practices across the 3 Italian studios.Co-shaping the company culture at global level.Partnering with key clients.Supporting international business and relationship with the NTT DATA entitiesSupporting new businessLeading the relationship with the Analysts.

Milan Area, Italy

Inclusive Design course at Laura Magistrale, Design Department, Politecnico di Milano.

Milan Area, Italy

PSSD-Product Service System Design Board on behalf of the Laurea Magistrale in Product Service System Design at Politecnico di MilanoThe aim of the Board is providing inputs, opportunities and feedbacks from the job context, in order to better shape and evolve the profile of the graduate PSSD student, thus constantly improving the training programme we provide.

Milan, Lombardy, Italy

POLI.design, founded by Politecnico di Milano, devotes a specialized upper-level training programme to Service Design. The Specializing Master delivers an English teaching programme on service design employing a practical and learning-by-doing approach.

Milan, Lombardy, Italy

Milan Area, Italy

London, United Kingdom

Design and strategic coach for start ups

London, United Kingdom

- Part of the management board - Sole responsibility for hiring, managing and mentoring the Experience Design Team- Partnering with clients to co-shape long-term strategies for their brands/products/services- Defining overall vision throughout digital and non-digital ecosystems- Experience Design thought leadership (internal, clients)- Enhancing Service Design and User Research practices across Engine Group- Supporting new business development and requestsAccomplishments: - Set up the company Service Design value proposition and evangelising the discipline across ENGINE- Introduced a Service Design approach to design long term strategies with our clients- Hugely expanded UX services across multiple clients- Ideated and delivered innovative services and products (i.e.: Voice UI assistants and e-Mobility services in London)- Enforced user research capabilities of the Experience Design team- Enforced the Design culture of the Experience Design team

London, United Kingdom

"making life simply better":- Leading a client portfolio - Enhancing Service Design and User Research practices- Supporting new business development- Working with our leadership team to help achieve the company goals, to improve our ways-of-working and collaborations with clients- Leading interdisciplinary teams throughout the entire design process- Mentoring and inspiring the junior resources- Supporting and advising startups designing and developing their products.Accomplishment with CBI Bank:- supporting CBI Bank Dubai in their radical transformation process, repositioning the brand, redesign the core services as well as the physical branches, according to the new positioning: CBI’s “banking on people” strategy.- leading the Service Design practices- leading the Design research- co-shaping the "banking on people" strategy- co-shaping the physical spaces

London

- Evangelising Service Design practices- Supporting new business development- Leading and mentoring junior resources- Leading the Canon account and client relationship- Leading the User Research process- Leading the UX Design processes- Designing an effective delivery process to involve Visual and UX Designer thinking- Leading client workshops.Accomplishments: I have set up the Service Design Value Proposition within the companyI have reshaped the design process in order to preserve thinking time against aggressive timelines I've given my contribution in evangelising the UX practice by promoting collaborative internal activities for knowledge sharingI have given a significant contribution in building a solid relationship with my client so Possible is now recognised as reliable and solid UX partners.Significant contributions:Canon.com redesign #UX #IxD #LongTermStrategy #stakeholderManagement #ProjectLeadSpecsavers #NewBusiness #ServiceDesign

London, United Kingdom

As Head of UX at Biglight I was leading an Hybrid team - "Data-Informed"​ UX Design Team- composed of UXers and data scientists: we have used data (qualitative and quantitative insights) and UX research techniques to Design high desirable/performing products in retail. Coaching, managing, driving and inspiring people to create and maintain a culture of excellence, high performance and drive for continuous improvement were main tasks of my role. I had also the challenging task to create the portfolio of the UX offer and to establish the UX value proposition.Play a key role in Business development and in partnership with our top clients, I was exploring cutting-edge technologies, pushing the boundaries of how to “design the best relationship between people and products/services in retail”.Increasingly responsible for driving business/organisational changes through integrated experience design that merges customer and business needs, collaborating with creative, strategy and development.Accomplishments: - I've set up the company UX value proposition creating a Data-Informed UX Design team and culture- I've introduced a Service Design approach to design long term strategies- I have re-shaped the relationship with the main clients, from a re-platform partner to a Service Design Consultancy.- I have achieved excellent results selling Innovation frameworks based on Service Design approaches.Significant contributions:- Reshaping Specsavers’ services #ServiceDesign #UX #IxD #LongTermStrategy- Designing Specsavers App #AR #TryOn #FindStore #UX #IxD #Mobile

Salerno Area, Italy

I am responsible to manage, lead and mentor the UX Team.As UX Design discipline leader I'm asked to understand and turn client needs in pleasant and effective experiences by giving my contribution in strategic thinking as well as in designing interaction between people and digital artefacts.I'm asked to give my contribution in new business activities and pitch presentations, for existing and new clients.I'm also asked to:- Support Communication Strategy Design- Design cutting-age Product/Services- Raising awareness of User Experience within the company and integrating full life cycle into the product development environment- Coach and mentor colleagues, offering subject matter expertise, explaining the importance and value of User Experience

Düsseldorf Area, Germany

I am responsible to manage, leave and mentore the UX Team.As UX Design discipline leader I'm asked to understand and turn client needs in pleasant and effective experiences by giving my contribution either in strategic thinking or in designing interaction between people and digital artefacts.I'm asked to give my contribution in new business activities and pitch presentations, for existing and new clients.Contribution to the UX Design team integration and I supported the German team in:- Designing Communication Strategy- Designing Product/Services Experience- Client Workshops- Raising awareness of User Experience within the company and integrating full life cycle into the product development environment- Team Coach and mentor

Information Architect, User Experience Consultant, Usability Engineer, SEO Specialist and Web Manager for several italian Companies.

Naples Area, Italy

'Luigi Borrelli' (fashion company).My contributions:- Service and processes analysis norther to individuate how is possible to use the technology to improve the quality of services- Designing an innovative system of Borrelli's shops intranet in order to facilitate the relationship with clients worldwide- Designing Digital Brand Communication- Ideation and Design of the Communication campaign for the 'Esquire' magazine- Ideation and Design of the Digital communication strategy- Borrelli's collections: supporting in digital and paper communication + photo shootingFind more about Luigi Borrelli: http://www.forbes.com/sites/josephdeacetis/2013/02/23/the-capitalist-touch-luxury-menswear-fit-for-the-king-of-savoia/http://www.luigiborrelli.comhttps://www.facebook.com/search/more/?q=Luigi+Borrelli&init=publicEsquire: http://www.albertreed.net/news.php?id=72http://pinterest.com/pin/31736372344325238/

User Experience Consultant

Salerno Area, Italy

I have been involved in multiple research project, as Information Architect and Front End Developer about:- Communication- GIS- Interaction w/ 3D Object'Teatri nella Rete: Testualità ed ipertestualità della letteratura teatrale' was one of the most relevant projects.http://www.worldcat.org/title/teatri-nella-rete-testualita-ed-ipertestualita-della-letteratura-teatrale-giornata-di-studio-29-novembre-2002-universita-degli-studi-di-salerno/oclc/133431024