Development and maintenance of automated and personalized chatbot services:- Building and deploying chatbots for finance companies using the BLiP platform, ensuring seamless customer interactions and improving business efficiency.- Leveraging my expertise in .NET, I developed robust back-end solutions to create and consume REST APIs, enabling seamless integration between chatbots and other systems.- Implemented integrations with NLP services such as QnA and IBM Watson, enhancing the chatbot's natural language processing capabilities and improving the accuracy of responses.- Incorporated GPT into chatbot development to enhance conversational experiences, enabling the chatbot to generate more natural and contextually appropriate responses.- Collaborated closely with managers, data analysts, and UX designers to gather requirements, ensuring that the chatbot solutions met business needs and provided an optimal user experience.

Development and maintenance of various web applications and services, including e-Commerce solutions:- Successfully developing and maintaining 5+ web applications and services using the OutSystems platform.- I created and optimized queries to efficiently retrieve and manipulate data, contributing to the overall performance and reliability of the applications.- Implemented new test procedures to identify and resolve any issues or bugs, ensuring the quality and reliability of the developed solutions.- Proactively provided support and assistance to colleagues, leveraging my technical knowledge and problem-solving skills to troubleshoot issues and ensure smooth operations.