Financial and strategic planningInvestment portfolio analysis and value creation monitoring

Santander Digital financial and strategic planningDigital investments valuation and portfolio performance analysisStrategic monitoring of digital initiatives and investments

Integration of Banco Popular T&O functions and internal and external resources into Santander T&O organization, enabling synergies and cost reductions, as well as ensuring processes continuity.Define, manage and optimize Santander Spain T&O Organization: structure, functions and processes, sizing of internal and external resources, change management, sourcing of external resources, space management, etc...; Transformation and continuous improvement of operational processes through lean, digitalization, analytics and automation; Enable Agile and DevOps methodologies in IT processes and optimize waterfall projects

Define robotics & cognitive corporate framework and policies, lead robotics groupwide community and Support banks robotics & cognitive automation programsSupport E2E Operational Excellence transformational programs: Creating Lean capabilities: analysis, initiative definition and planning, execution, and monitoring; Developing E2E Process Intelligence (KPIs, advanced Process Analytics); Implementing Automation and Digitalization tools- Robots, AI/ Cognitive, Predictive Analytics (ML)

Adapt the Process and Change Management function and practices to the new digital environment and tools: Define Process and Change Management model and methodologies in Design Thinking, Agile, DevOps, …; Identify new digital tools available: market screening, evaluation, use cases definition, ...; Develop Process Analytics model (KPIs, advanced, predictive, and prescriptive analytics), POCs/ projects

Define the function and support banks (reference model, community, satisfaction survey, evaluation tool...), co-creating the reference EA Map and their core elements: Business Architecture (functionalities) and Target Operating Model (process, IT, actors, data model, KPIs, …)Focused on Analytical Intelligence EA + Analytics capability deployment: Keep leading the Analytics Center of Excellence, extending the service line to support functions, Exploratory Assessment of Big Data implications: market screening, POCs, projects…Deep-dive on Digital Transformation implications: The data-driven customer-centric bank

Co-create with banks the Multichannel and CRM model, estimate impact, and support and monitor deployment; Segmented multichannel relationship strategy and key implications on other business model building blocks and Integrated Multichannel Business Intelligence and Commercial Model frameworkLaunch and lead Analytics Intelligence Center of Excellence: services portfolio, methodologies and accelerators, KPIs: Build relationships and project based service lines with banks and global businesses, JV with Customer Satisfaction Area in the Satisfaction Levers Program, leading the analytics workstream, Focused on I+D: social networks, text mining, external data, social CRM, free software tools, big data …Define and lead the Customer Lifecycle program: acquisition, honeymoon, development and retention

Member of consulting teams in an international environment focused on telecom, banking and energy sectors with several relevant experiences (for example): Identify value levers and estimate potential “stand-alone” valuation for individual BUs in a telecom incumbent; Build analytical model to forecast power prices at European level and value assets in different markets; Acquisition valuation and PMM program for an international bank; Define and implement a SME banking business model for a leading international bank (post acquisition); Operations Excellence expert leading several transformational projects in steel and energy industries

Support different FICC desks on their day to day basis: Design and build analytical model to identify arbitrage opportunities in the interest rate swap market; Define a methodology to correctly price bid/ask FX swap rates; Profile different energy companies, ...