António Ramos Fernandes Email & Phone Number

Lisbon Area, Portugal

• 2018 to 2023:• • Architecture Digital Experience Manager (ARCH-DX)• • • Design of ARCH-DX vision and mission>>> Design of ARCH-DX organization, processes and products>>> Piloting of Agile@ARCH-DX work processes>>> Staffing of ARCH-DX software plant>>> Permanent member of the Millennium Architecture Board>> Architect Lead and Product Owner of the Millennium Digital Experience Next Generation Products to be… Show more • 2018 to 2023:• • Architecture Digital Experience Manager (ARCH-DX)• • • Design of ARCH-DX vision and mission>>> Design of ARCH-DX organization, processes and products>>> Piloting of Agile@ARCH-DX work processes>>> Staffing of ARCH-DX software plant>>> Permanent member of the Millennium Architecture Board>> Architect Lead and Product Owner of the Millennium Digital Experience Next Generation Products to be delivered to the Millennium Development organization, within the approved 2019-2023 IT Strategy:>>> NextGen UI Framework>>> NextGen DX Platform (DXP)>>> NextGen DXP Services>>> NextGen DXP Data. Show less

Lisbon Area, Portugal

> 2010/2018:>> Design and coordination of BCP Technical Architecture and for the definition of BCP Technological and Architectural Options>> Launching of structural components of the BCP Technological and Architectural Options>> 700+ activities done:~80% delivered technological assessments, ~15% contributed to implementations, and ~5% concerned management actions>> BCP SOA Integration Architecture evolution, based on IBM Websphere… Show more > 2010/2018:>> Design and coordination of BCP Technical Architecture and for the definition of BCP Technological and Architectural Options>> Launching of structural components of the BCP Technological and Architectural Options>> 700+ activities done:~80% delivered technological assessments, ~15% contributed to implementations, and ~5% concerned management actions>> BCP SOA Integration Architecture evolution, based on IBM Websphere products designed, approved, awarded and supported:>>> Websphere Datapower (WDP: Enterprise Services Bus entry point and Web Services security)>>> Websphere Process Server (WPS: exposure, as Web Services, of mainframe core system functionality)>>> Websphere Web Services Registry and Repository (WSRR: SOA governance support)>> BCP Auditing processes improvement, based on IBM Tivoli Compliance Insight Manager (TCIM), designed, approved and awarded and supported>> A framework for Cloud services and technologies procurement defined>> BCP Development Environment for Wintel based solutions, based on an external IaaS Cloud service, designed, approved, awarded, and implemented, supporting the migration of ~200 onsite physical servers to external virtual servers>> IBM AIX and Wintel platforms for SAS solutions, consolidated and optimized on a new Lintel and Wintel infrastructure, with significant cost savings>> Evolution from the Casewise Corporate Modeler product to the QPR ProcessGuide product, to support Business Processes optimization, risk management, and ISO certification initiatives, approved and awarded, within a broader Enterprise Architecture framework>> BPM solution, based on IBM Business Process Manager product, approved, awarded, and supported>> A Global Technology Roadmap management process approved and implemented, helping to steer IT investments planning>> An overall assessment of BCP Business Intelligence ecosystem done and a recommended evolution roadmap provided to the Management. Show less

Lisbon Area, Portugal

> 2008/2010:>> Responsible for the Development Team that provides IT Solutions supporting the Internet, Call-Center, Mobile and B2B Channels>> New Internet Sites, based on Microsoft Sharepoint and .Net technologies, implemented:>>> Enterprises Site for Millennium Portugal (roll-out)>>> Retail Site for Activobank>>> American Express Products Site for Millennium Portugal>>> Retail, Enterprises, and… Show more > 2008/2010:>> Responsible for the Development Team that provides IT Solutions supporting the Internet, Call-Center, Mobile and B2B Channels>> New Internet Sites, based on Microsoft Sharepoint and .Net technologies, implemented:>>> Enterprises Site for Millennium Portugal (roll-out)>>> Retail Site for Activobank>>> American Express Products Site for Millennium Portugal>>> Retail, Enterprises, and Institutional Presence Sites for Millennium Angola>>> Enterprises Site for Millennium Romania>>> Retail Site for Millennium Portugal (preliminary sizing and planning)>>> Retail Site for Millennium Poland (preliminary sizing and planning)>> New Mobile Apps, for iPhone, Android, Windows Phone, and BlackBerry, implemented for Millennium Portugal>> A REST based server side Services Layer implemented to support Mobile Apps access to Business Services, for Millennium Portugal>> Transactional Layer, supporting transversally the Remote Channels access to Business Services, for several Millennium Operations, normalized and converged from four different implementations to one>> Authentication, Authorization, Accounting and Auditing Layer, supporting transversally the Customers access validation and control to the private transactional functionality provided by the Remote Channels of Millennium Portugal, normalized and converged from two different versions to one>> Department organization adjusted to promote a transversal reuse of technical knowledge, software assets, and development best practices, while enforcing compliance with the Bank's Technological and Architectural Options>> Priority given to software solutions evolution through structured projects and functional releases, versus small enhancements incremental based implementations>> Number of external outsourcing providers reduced to enable economies of scale and higher technological and architectural consistency. Show less

Lisbon Area, Portugal

> 2003/2008:>> Responsible for the design and coordination of BCP Technical Architecture and for the definition of the Group BCP Technological and Architectural Options>> Defined the new BCP Services Oriented Architecture, based on web oriented open standards>> Defined and implemented infrastructural components to support the new IT Architecture, namely a multi-protocol Services Broker>> Defined the BCP Group Technical and Architectural… Show more > 2003/2008:>> Responsible for the design and coordination of BCP Technical Architecture and for the definition of the Group BCP Technological and Architectural Options>> Defined the new BCP Services Oriented Architecture, based on web oriented open standards>> Defined and implemented infrastructural components to support the new IT Architecture, namely a multi-protocol Services Broker>> Defined the BCP Group Technical and Architectural Options and Standards>> Training sessions provided to IT staff concerning new technologies, in the context of the defined new BCP Group Architecture>> Implemented the internal homologation process of technologies and IT solutions>> Defined the roadmap for the convergence and normalizing of the systems architecture of BCP International Operations>> Several contributions provided for the definition of BCP IT strategic evolution, framed by the ITIL standard, the CMM maturity model, and the IS-Lite and ISCo frameworks from Gartner>> Defined the BCP applicational security strategy, in collaboration with DSSI>> Elaborated a business case for the evolution to Windows Server 2003 + Windows XP + Office 2003, in partnership with Microsoft>> Analized and validated the applicational architecture to support the separation of the Insurance systems from the Banking systems>> Participation in the team that elaborated the business case supporting the outsourcing of the Distributed Systems and AS/400 Systems>> Established the approach to be taken, and tools to be adopted, in the adoption of an Enterprise Architecture process in BCP>> Established the evolution to be done of the BCP Integration Architecture, from a custom tactical solution to a strategical product based solution>> Issued 300+ assessments concerning the adoption or homologation of technologies, products, and solutions. Show less

Lisbon Area, Portugal

> 2000/2002:>> Responsible for designing and coordinating the architecture of systems to support Direct channels, the Banking channel, the Brokers channel and Self-Insurance channels (Internet / ATM)>> Responsible for the Channels development team (9 associates)>> Responsible for the IT Distributed Nucleuses at the Operational Plataforms of Seguros e Pensões (Autogere, Médis, Seguro Directo, Vida) (28 associates)>> Collaboration in the… Show more > 2000/2002:>> Responsible for designing and coordinating the architecture of systems to support Direct channels, the Banking channel, the Brokers channel and Self-Insurance channels (Internet / ATM)>> Responsible for the Channels development team (9 associates)>> Responsible for the IT Distributed Nucleuses at the Operational Plataforms of Seguros e Pensões (Autogere, Médis, Seguro Directo, Vida) (28 associates)>> Collaboration in the design and implementation of the integration of Império IT (137 associates), into the Seguros e Pensões IT, through a full restructuring of both organizations>> Coordinated management of the projects undergoing in the several Companies in-scope, both in Platforms and on Channels>> Elaborated a proposal for a channels integrated architecture, allowing the back-ends web enabling, both legacy and new>> Collaboration with a BCP Group team (SPRINT Project), for the implementation of a high speed multi-services Intranet (voice, data, video), throughout the Group, starting from the existing Intranets>> Designed and implemented the new Seguros e Pensões systems integration architecture, in partnership with Microsoft, based on web oriented open standards>> Implemented new web based solutions for the Branches, Brokers and Internet channels. Show less

Lisbon Area, Portugal

> 1998/2000:>> Responsible for the strategy and management of the IT Division>> Redefined and implemented a new IT strategy, converting IT into a Services Provider, aligned with the business strategies, potentiating significant productivity gains, and focused in services providing high standards>> Reorganized the IT staff (80 internal, 57 external), to respond to a wide rande of activities (Central legacy support, new Central system implementation… Show more > 1998/2000:>> Responsible for the strategy and management of the IT Division>> Redefined and implemented a new IT strategy, converting IT into a Services Provider, aligned with the business strategies, potentiating significant productivity gains, and focused in services providing high standards>> Reorganized the IT staff (80 internal, 57 external), to respond to a wide rande of activities (Central legacy support, new Central system implementation, Y2K bug adaptations, innovating new business solutions)>> Processing park updated (1200 workstations, 15 servers)>> Base software standardized on Windows NT 4, Microsoft Office, Microsoft IE Explorer 5, Dr.Solomon Antivirus>> Corporate Intranet renovated to support a Corporate Portal>> Corporate Internet site renovated>> Implemented a VPN to suport the access to the Central system of 160 Brokers>> Motor Claims Call-Center implemented, integrating workflow, documental management, claims funcionality and legacy systems>> Implemented a solution of back-CRM, oriented to Customers Fidelization through segmentation activities and campaigns design by the Marketing Division>> Implemented an EIS (Gentia) for transversal usage, web enabled and accessible through the Intranet>> Implemented SAS Enterprise Miner in non-Life Technical Areas>> Launched the implementation of a web enabled solution for the Brokers network, supporting the full insurance sales cycle and providing all necessary sales support>> Launched the ALICE project, to implement a package based new Central system, developed by Alice Software Services on SAP R/3 technology (canceled due to Império acquisition by BCP Group)>> Legacy Central system fully adapted to Y2K bug (11000 programms), with a transition without noticeable incidents. Show less

Lisbon Area, Portugal

> 1995/1998:>> Responsible for the strategy and management of the TI Department:>>> Redefined and implemented the IT strategy, converting the Department into a Services Provider, as a business strategies enabler, and evolving qualitatively and quantitatively the Enterprise IS>>> Aligned the IT strategy with the Corporate IT strategies>>> IT staff reorganized and requalified>>> PCs park and software updated… Show more > 1995/1998:>> Responsible for the strategy and management of the TI Department:>>> Redefined and implemented the IT strategy, converting the Department into a Services Provider, as a business strategies enabler, and evolving qualitatively and quantitatively the Enterprise IS>>> Aligned the IT strategy with the Corporate IT strategies>>> IT staff reorganized and requalified>>> PCs park and software updated (215)>>> Updated the tcomms and servers infrastructure for 2 factories, 26 delegations and Headquarters>> Launched 5 strategic projects:>>> HHC – Mobile salesforce (450)>>> SALES BACKOFFICE SYSTEM – Transactional info from the HHC usage in Sales, to support business decisions>>> GEMMS – Production, Warehouses and Costs management>>> ORACLE FINANCIALS - Administrative management>>> PIPELINE – Management of Orders to Factory, Finished Goods Inventory and Expedition Planning>> Matutano site launched; email communication channel with Customers.>1992/1995:>> Responsible for the management of the network infrastructure, the telecommunications and the computational means of the Carregado factory>> Design and implementation of the local network and the remote communications network>> Implemented systems:>>> WEEKLY ORDERS – Management and servicing of the weekly orders of finished goods from the Delegations>>> WAREHOUSES MANAGEMENT – Inventories management, Expedition / Reception management of finished goods and raw-materials>>> COSMAN – Package for management of Engineering interventions, Preventive Maintenance, and Parts Warehouse>>> PRESENCE CONTROL – Presence Control system, radio-frequency based>>> PRODUCTION CONTROL – Information to support the daily production management>>> COSTS/EFFICIENCY SIMULATOR – Tool to support the factory annual planning>>> ABEL ASSETS – Package for Fixed Assets management>>> PC's platform updated, migrated from DOS to Windows, adoption of MS-Office and CC:Mail, expansion from 8 to 48 PC's. Show less

Lisbon Area, Portugal

> 1986/1992:>> Responsible for the coordination of project teams in the areas of Claims, Payment Means, Fiscality, Statistics, Administrative Management, Accounting, Pay-Roll; implemented systems:>>> WORK ACCIDENTS CLAIMS MANAGEMENT – Processes management, calculations of provisions / compensations / pensions, compensations payment and management KPIs>>> MOTOR CLAIMS MANAGEMENT – System based on the described above, adapted and functionally… Show more > 1986/1992:>> Responsible for the coordination of project teams in the areas of Claims, Payment Means, Fiscality, Statistics, Administrative Management, Accounting, Pay-Roll; implemented systems:>>> WORK ACCIDENTS CLAIMS MANAGEMENT – Processes management, calculations of provisions / compensations / pensions, compensations payment and management KPIs>>> MOTOR CLAIMS MANAGEMENT – System based on the described above, adapted and functionally enriched for the specific characteristics of the Motor insurance business>>> GENERAL STATISTICS – Decision Support System based on the convergence of Claims information (costs) and Polices information (income)>>> TELLER AUTOMATION – System for processing information originated in computerized tellers and its interfacing with other systems, management information production. Show less

Lisbon Area, Portugal

> 1985/1986:>> Responsible for the coordination of project teams in the Banking and Medical Clinic areas; developed systems:>>> CAIXAS DE CRÉDITO AGRICOLA MUTUO MANAGEMENT – Current Accounts management, Term Accounts management, Loans management, Associates management>>> MEDICAL CLINICS MANAGEMENT – Medical Consultations, Medical Files, Receipts issuing.>1982/1984:>> Responsible for a development team in Administrative… Show more > 1985/1986:>> Responsible for the coordination of project teams in the Banking and Medical Clinic areas; developed systems:>>> CAIXAS DE CRÉDITO AGRICOLA MUTUO MANAGEMENT – Current Accounts management, Term Accounts management, Loans management, Associates management>>> MEDICAL CLINICS MANAGEMENT – Medical Consultations, Medical Files, Receipts issuing.>1982/1984:>> Responsible for a development team in Administrative Management projects; developed systems:>>> GENERAL / ANALYTICAL ACOUNTING – Accounting records and management>>> CURRENT ACCOUNTS MANAGEMENT – Current accounts with Providers and Customers>>> FIXED ASSETS – Fixed assets management>>> ACCOUNTS RECEIVABLE – Orders management, Manifests and Customer Invoicing management, interfacing with Inventory systems, Accounting systems, and Accounts Receivable systems>>> CURRENT ACCOUNTS STATISTICS – Production of management KPIs for Current Accounts.> 1980/1981:>> Collaboration in the Centro de Cálculo da Universidade Técnica de Lisboa, programming Fortran IV electronic circuits simulation models, within the work of investigation teams. Show less