Antonio Velasco Cerda Email and Phone Number
+15 years Working Various Roles in IT: From Team Leader, Project Manager, Systems Analyst to Requirements Analyst. Experienced using Agile, SCRUM, and Project Manager methodology.100% open to learn new technologies and adapt my knowledge to the Company needs.
Rattmaq
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Tech SupportRattmaq Jun 2024 - PresentQuebec, CanadaHubSpot tech support.Analisys and installation of FOLKS RH. -
It Technician Level 2La Vie En Rose Nov 2021 - Aug 2024Montreal, Quebec, CanadaAs technician L2, I developed my technical abilities to configure hardware, give support, troubleshoot, problem-solving and manage / coordinate small projects to install equipment’s at the HQ and LVER’s stores (Canon Products). -
Team Leader, It Pm Jr.Nickelvie (9410-7323 Québec Inc.) Jan 2018 - Dec 2022Montreal• Create detailed project road maps, plans, and work schedules.• Device’s installation: printers, pc’s, laptop’s, software. Complete installation of work offices that’s includes, screens, keyboard, mouse, docking station, cables, laptop / desktop, network printers, etc.• Technical support.• Device’s installation (punch-cards), printers, desktops, laptops, and software.• Reports generation and bank database information update.• Outbound calls for offer services and do surveys related to the bank services.
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Technical Support And Client ServiceGestion Termico Inc Aug 2021 - Oct 2021Montreal, Quebec, Canada- As a technician, I supervise the installation of workstations, connect them to the network, troubleshoot and resolve problems.- As a customer service representative, I solve problems, manage petty cash and close sales. -
Software Support AgentDormakaba Aug 2020 - Oct 2021Montréal, Québec, Canada• Remote Installation, implementation, and software configuration.• Training for new and current customers.• Management of Issue Return Merchandise Authorizations (RMA) system to replace defective product and following existing procedures.• Incident’s documentation.
Antonio Velasco Cerda Education Details
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Computer Engineering & Computer Science -
Teccart InstitutDep -
English Language And Literature/Letters
Frequently Asked Questions about Antonio Velasco Cerda
What company does Antonio Velasco Cerda work for?
Antonio Velasco Cerda works for Rattmaq
What is Antonio Velasco Cerda's role at the current company?
Antonio Velasco Cerda's current role is Systems and Network Administrator | IT Systems Deployment Manager | IT Functional Analyst | IT Project Manager | IT Support.
What schools did Antonio Velasco Cerda attend?
Antonio Velasco Cerda attended School Of Engineering, Unam, Teccart Institut, Collège Lasalle, Montréal.
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