Antonio Whyte Email & Phone Number

Raleigh, NC, US

Raleigh, NC, US

Handling a wide variety of high exposure commercial claims from trucking accidents to slip and falls to construction site accidents for our business customers. Effectively communicating reserve and authority changes to safety managers and officers of various companies. Amicably resolving files with the interests of my insured's at heart.

Marlton, New Jersey, United States

Organizational leader with management responsibility of supervisors and associates. Led department to regional best results in efficiencies and survey responses. Oversee direction and control of departmental processes/initiatives such as customer service answer rate, customer satisfaction, and environment engineering. Ensures department is adequately.

Buffalo, New York, United States

- Fast paced leadership program that provides a holistic review on the operation side of GEICO.- Monthly mentorship from Regional Vice Presidents and other officers of GEICO. - Rotations throughout the entire operations side of the business while shouldering projects simultaneously - Performance based environment where you move through departments based on.

Marlton, New Jersey, United States

Supervised a team of 6 Bodily Injury adjusters handling pending's of 250+ each in the state of NJ. Responsible for leading my people to the first quartile within 60 days of assuming the supervisor position. Throughout the course of this role, I was responsible for granting settlement authority, promoting good faith claims handling and auditing file quality.

Marlton, New Jersey, United States

Oversaw a team of 6 Personal Injury Protection Adjusters handling as a team around a thousand claims a month in NJ. Successfully lowered the teams diary by 22% and increased efficiencies across the board. During this role, I was responsible for approving medical payments, coaching associates to close files, and ensuring we had proper claims handling.

Efficiently handled a senior diary of 200+ claims with $500K + exposure. Consistently ranked in the first quartile amongst all major KPI's including closures, audits, customer service, and efficiencies. During this role, I also held responsibility of monitoring litigation trials as well as representing GEICO during Settlement Conferences. I held a 68%.

Efficiently handled a pending of 250+ claims in a pre litigation environment focused on settling claims quickly and for the right price. Performed as a first quartile adjuster in all major KPI's.

Oversaw a team of 8 agents taking inbound calls for our customer service unit. Responsible for driving phone efficiencies and survey results. Brought a team from 35th place (fourth quartile) to 5th place (first quartile) in my first month.

Marlton, New Jersey, United States

The internship in the summer at Geico was an amazing experience. This was a three month internship that set up my job offer following the internship. It involved me and other interns taking on projects throughout the office. These projects were each from different departments. We would receive an issue and a focus that needed improving. The assignment.

Wilkes-Barre, Pennsylvania, United States

Wilkes-Barre, Pennsylvania, United States

Bachelor'S Degree, Business Administration And Management, General

High School Diploma