Antonis Prekas Email & Phone Number

Athens, Greece

Services Technical Support Supervisor, Supply Chain & Home Services (current role)My career in Greece's leading electrical retailer started as a salesman in a retail store (1995) but soon I moved to headquarters (1996) to provide support services for all branches network operations. In 1997 company’s top management trusted me and offered me the opportunity to build from scratch the network of external technical experts in order to provide total support and satisfy special customer’s needs. This is my specialization and all my roles since then are related on evolving new and quality after sales technical services. Using my interpersonal skills, work ethics, creativity and devotion I accomplish customer excellence by: • Manage and lead more than 200 technical associates across Greece (100.000+ installations/ yearly and 30,000 repairs/ yearly) • Recruit, select, train, coach, monitor and evaluate some of the best technical experts • Design, organize and develop company’s outsourced technical support services (Installations and repairs of electronic appliances ACs, MDAs & BGs) • Create a market leader in fast installation of devices at home or enterprises • Monitor and assurance of quality • Review and upgrade technical services operations PERSONAL ACHIEVEMENTS & AWARDS @KOTSOVOLOS ✓ Awarded for my 20+ years of service and performance from CEO (2017)✓ As company’s Energy Manager (2012 – 2015): • Succeeded reduction of energy consumption and costs up to 25% yearly • Trained and informed personnel on energy saving actions• Established an environmentally friendly culture • Represented company as a speaker in ENERGY EFFICIENCY CONFERENCE (2014) ✓ 1st Award winner in internal innovation contest (2008) ✓

Athens,Greece

Alongside my duties as Services Technical Support Supervisor, company's management trusted me to establish an environmentally friendly culture by focusing on energy cost savings. As an Energy Manager (2012 – 2015):• Succeeded reduction of energy consumption and costs up to 25% yearly • Trained and informed personnel on energy saving actions• Established an environmentally friendly culture• Represented company as a speaker in ENERGY EFFICIENCY CONFERENCE (2014)

Athens, Greece

As a freelance certified Insurance Agent, I promoted NN’s services and products by focusing on:• Sales• Building long-term customer relationships• Providing high quality customer service• Continuous trainings and personal development• Acting as NN’s brand ambassador

Certification, Marketing Management

Certification, Business Administration