Antonius Refaat Email & Phone Number

Cairo, Cairo Governorate, Eg

Nasr City

End-to-End System Implementation: Managed project planning, configuration, testing, and deployment phases while ensuring system efficiency and business continuity.• Payroll and Compliance Expertise: Implementing detailed payroll processes, including pay runs, tax calculations, and compliance checks aligned with Egyptian and international labor regulations. Offered expertise on payroll, Martyr Honor Fund, Social Security, and Income Tax.• Employee Lifecycle Management: Directed full HR lifecycle services, including onboarding, performance management, compensation, promotions, and exit processes, delivering high-impact solutions for efficient HR data management and workflow automation.• Strategic Client Support: Acting as a strategic HR advisor, supporting payroll operations and HR system optimizations for clients while processing their daily operation. (Ex. HDB, NBK, FAB…)• Training and Development: Designing and delivering targeted training sessions, elevating client team competencies in HR software usage. Developing comprehensive training materials.• Cross-Functional Integration: Leading technical integration with systems like the Egyptian Tax Portal and time-attendance devices, optimizing data flow and enhancing HR process alignment.• Team Leadership and Development: Directing a team of consultants, offering mentorship and professional development, which led to a measurable increase in team productivity and project delivery timelines. Conducted annual performance appraisals and career path planning.

Cairo, Egypt

Project Management and Analysis: Conducted in-depth business analysis to identify and document client requirements, translating these into actionable project plans that resulted in successful deployment of customized HR applications.• Payroll System Configuration: Managed payroll setup processes, including statutory tax and insurance calculations, ensuring accurate and compliant payroll operations and end-user satisfaction.•• HR Module Design and Enhancement: Designed scalable HR processes for employee data, recruitment, performance, and leave management, leading to a streamlined HR experience for clients.• Ongoing Payroll Support: Supported payroll operations, including month-end reconciliations and year-end tax calculations, contributing to error-free payroll cycles and increased client trust.• Technical Support and Issue Resolution: Addressed technical challenges, ensuring uninterrupted system performance and providing first-line support to maintain high levels of client satisfaction.• Mentorship and Collaboration: Collaborated with team members on projects and knowledge-sharing initiatives.

Cairo, Egypt

• Business Analysis and Client Alignment: Conducted business requirements meetings, capturing and translating client needs into application enhancements, leading to an increase in user satisfaction ratings and reduced change requests.• Payroll Configuration and Compliance: Configured payroll processes, ensuring seamless setup of pay items, compliance with labor laws, and end-user readiness for payroll operations.• User Training and Support: Delivered tailored training programs and created job aids, contributing to improved client self-sufficiency in system operations.• Monthly Payroll Support: Supported clients’ payroll processes, providing technical and operational guidance to ensure accurate and compliant payroll results each cycle.

Cairo Governorate, Egypt

Managed outstanding receivables: Responsible for the collection of outstanding receivables, ensuring timely payments.• Increased profitability and revenue: Improved cash flow through effective follow-up and strategic collection efforts.• Supervised client remittances: Ensured prompt banking of client remittances.• Forecasted cash collections: Predicted cash collections and escalated issues to appropriate contacts.• Scheduled client visits: Regularly visited clients with overdue balances to ensure settlement within agreed time frames.