With over seven years in the tech industry, my tenure at SoftwareSeni Indonesia culminated as a Service Delivery Manager, where I harnessed my Project Management and Quality Assurance expertise to enhance our service delivery. My core competencies include project management skills, operations, and efficient resource allocation, underpinned by certifications such as Professional Scrum Master™ I. Our team improved client satisfaction through meticulous project oversight and strategic communication. I am driven by a mission to streamline processes and empower teams, dedicated to bringing a collaborative and results-oriented approach to any organization.