Anton Bogdanov Email & Phone Number
@tsconsulting.ru
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Who is Anton Bogdanov? Overview
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Anton Bogdanov is listed as Exemplary IT Service Manager, I am a quick learner with patience to deal with the hardest of customers and passion for problem-solving at YADRO, a company with 143 employees, based in Moscow, Moscow City, Russian Federation. AeroLeads shows a work email signal at tsconsulting.ru and a matched LinkedIn profile for Anton Bogdanov.
Anton Bogdanov previously worked as IT Service Manager at Yadro and Account Support Manager at Hewlett Packard Enterprise.
Email format at YADRO
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AeroLeads found 1 current-domain work email signal for Anton Bogdanov. Compare company email patterns before reaching out.
About Anton Bogdanov
"Know your customer and earn it’s trust"I think that should be a motto for every IT Service manager and that’s the motto I follow.For the last 7 years of my 11-year career in IT I aim to provide top-notch customer service in technical support and much more.By establishing the TRUST network with your customer, you are not only able to establish SLA/OLA and coordinate your colleagues for service delivery, but also establish "weak spots" in IT infrastructure, their business and IT goals and future projects. Knowing all that comes handy and let me• prevent technical incidents by 40-70 % with help of proactive services thus keeping customer business up and running • develop unique solutions to satisfy particular customer needs• tailor pre-sales activities for perfect fit • Assist the sales team by providing opportunities for selling new service, hardware and software with 0.5 - 1 mil $ increase
Anton Bogdanov's current company
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Anton Bogdanov work experience
A career timeline built from the work history available for this profile.
Account Support Manager
- Act as a single point of contact for any customer inquiry
- Planned and delivered 500+ proactive services that resulted in customers incident drop by 40-70 %
- Established several sales leads that resulted in contract renewal with 0.5 - 1 mil $ increase
- Reduced IT critical cases solution time by knowing customer "weak spots" in IT infrastructure
- Personally managed technical escalations (business-impact critical incidents) and root-cause analysis
- Developed and delivered new unique services to satisfy customer IT and business goals
Software Project Manager
- IT ESB (Enterprise Service Bus) full circle project management for big air company
- Managed cross-functional team (business-analysts, SW developers and testers) of 10 in 3 locations
- Coordinated 70+ SW projects from requirement analysis to production
- 100+ BRD, TSD, FSD documentation prepared and presented
- Post-sale technical support and bug fix coordination
Service Manager
- Acted as a single point of contact for any customer inquiry
- Coordinated IT critical cases, escalations and all service-related issues
- Conducted 100+ risk assessments and mitigation plans
- Managed various businesses such as retail, government, banks, insurance, telecommunication, etc. and always strive to find a unique solution that satisfies unusual customer business and IT goals
Senior Network Monitoring Engineer
- Telecommunication Systems (CDN, LBS, IPTV, etc) monitor and maintenance 24/7
- Developed 10+ manuals on system monitoring
- Trained and supervised 4 new employees
- Coordinated the migration of new service platforms
Network Monitoring Engineer
- Telecommunication Service Platforms (CDN, USSD, SMS, IPTV, etc) monitor and maintenance 24/7
- Identified and resolved all monitoring and alerting issues or escalated senior staff
- Responsible for logging, updating and tracking all issues in Trouble Ticket until resolution and root-cause analysis.
- Analyzed performance data and metrics, identify problem areas and provide actionable insight to problem resolution.
Roaming Engineer
- 100+ TADIG and IREG tests support (IR 21, 35, etc)
- Managed MS Access data base
- Over 40 approved roaming addendums on fraud prevention
Maintenance Engineer
- Appointed as interns team lead
- Awarded with "outstanding contribution" on Dagenham Engine Plant
- Updated 100+ documents on plant maintenance
- Controlled and ordered of spare parts to diesel DVM4 engines
Colleagues at YADRO
Other employees you can reach at yadro.com. View company contacts for 143 employees →
Mariya Kiseleva
Colleague at Yadro
Nizhniy Novgorod, Russia, Russian Federation
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DK
Dmitry Kurtaev
Colleague at Yadro
Nizhniy Novgorod, Russia, Russian Federation
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AT
Alexander Terekhov
Colleague at Yadro
Moscow, Moscow City, Russia, Russian Federation
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SP
Sergey Parshin
Colleague at Yadro
Moscow, Moscow City, Russia, Russian Federation
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AG
Andrey Gorbunov
Colleague at Yadro
Russia, Russian Federation
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NS
Nicolay Shmakov
Colleague at Yadro
Belarus, Belarus
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AV
Alexey Vanin
Colleague at Yadro
St Petersburg, St Petersburg City, Russia, Russian Federation
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AG
Alexey Gromakov
Colleague at Yadro
Russia, Russian Federation
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AT
Andrey Tkachuk
Colleague at Yadro
St Petersburg, St Petersburg City, Russia, Russian Federation
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TZ
Tatiana Zalesskaya
Colleague at Yadro
Russia, Russian Federation
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Frequently asked questions about Anton Bogdanov
Quick answers generated from the profile data available on this page.
What company does Anton Bogdanov work for?
Anton Bogdanov works for YADRO.
What is Anton Bogdanov's role at YADRO?
Anton Bogdanov is listed as Exemplary IT Service Manager, I am a quick learner with patience to deal with the hardest of customers and passion for problem-solving at YADRO.
What is Anton Bogdanov's email address?
AeroLeads has found 1 work email signal at @tsconsulting.ru for Anton Bogdanov at YADRO.
Where is Anton Bogdanov based?
Anton Bogdanov is based in Moscow, Moscow City, Russian Federation while working with YADRO.
What companies has Anton Bogdanov worked for?
Anton Bogdanov has worked for Yadro, Hewlett Packard Enterprise, Integro Technologies, Technoserv Consulting, and Megafon.
Who are Anton Bogdanov's colleagues at YADRO?
Anton Bogdanov's colleagues at YADRO include Mariya Kiseleva, Dmitry Kurtaev, Alexander Terekhov, Sergey Parshin, and Andrey Gorbunov.
How can I contact Anton Bogdanov?
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