Leading the Professional Services team of Identity and Access Management implementation specialists.Managing the workload, profitability, and revenue forecast.Planning staffing and structuring the team.Analyzing processes for opportunities to increase transparency

My main tasks are:1. Overseeing individual and departmental success.2. Turning every stone, and exploring every opportunity, questioning every decision and policy to ensure exceptional quality of support and project delivery.3. Making sure that customers always come back for more, using Bravura Security technology to improve and streamline IT operations.4. Leading and mentoring a team of Identity and Access Management Solution Architects and Application Analysts5. Ensuring… Show more My main tasks are:1. Overseeing individual and departmental success.2. Turning every stone, and exploring every opportunity, questioning every decision and policy to ensure exceptional quality of support and project delivery.3. Making sure that customers always come back for more, using Bravura Security technology to improve and streamline IT operations.4. Leading and mentoring a team of Identity and Access Management Solution Architects and Application Analysts5. Ensuring team members are evolving personally and professionally in the Identity and Access Management space6. Contributing to and improving internal process documentation7. Overseeing implementation of new tools and processes used by Professional Services team company-wide8. Performing Code review for customer Identity and Access Management projects9. Performing Documentation review for customer Identity and Access Management projects10. Assisting in troubleshooting complex issues encountered by the members of Professional Services team Show less

1. Leading and mentoring a team of Identity and Access Management Solution Architects2. Ensuring team members are evolving personally and professionally in the Identity and Access Management space3. Participating in the development process of Bravura Security Identity and Access Management products4. Designing and implementing new features for Bravura Security Identity and Access Management5. Performing Code review for customer Identity and Access Management projects6… Show more 1. Leading and mentoring a team of Identity and Access Management Solution Architects2. Ensuring team members are evolving personally and professionally in the Identity and Access Management space3. Participating in the development process of Bravura Security Identity and Access Management products4. Designing and implementing new features for Bravura Security Identity and Access Management5. Performing Code review for customer Identity and Access Management projects6. Performing Documentation review for customer Identity and Access Management projects7. Assisting in troubleshooting complex issues encountered by the members of Professional Services team Show less

1. Developing custom solutions for various business requirements using all of the Bravura Security Identity and Access Management products. 2. Implementing short-term and long-term projects, from 2 weeks to 2 years’ timeframe3. Managing priorities for optimal proactive performance4. Mentoring new Identity and Access Management Solution Architects to share experience and ensure department and company growth5. Inventing possible ways of implementing clients’ requirements with or… Show more 1. Developing custom solutions for various business requirements using all of the Bravura Security Identity and Access Management products. 2. Implementing short-term and long-term projects, from 2 weeks to 2 years’ timeframe3. Managing priorities for optimal proactive performance4. Mentoring new Identity and Access Management Solution Architects to share experience and ensure department and company growth5. Inventing possible ways of implementing clients’ requirements with or without Bravura Security products6. Maintaining professional communication under various levels of stress7. Performing on-site and remote implementations8. Keeping current with the latest developments in Bravura Security products Show less

1. Supporting standard and custom installs of Bravura Security Identity and Access Management products2. Assisting customers with developing and implementing solutions using Bravura Security Identity and Access Management products3. Managing client expectations4. Maintaining high level of quality and responsiveness of the support service5. Assisting customers dealing with critical issues with Bravura Security Identity and Access Management products

1. Providing high level of support for various small businesses2. Effectively managing a team of various resources in several locations across Canada3. Planning and implementing projects to optimize and upgrade existing IT infrastructure4. Maintaining effective team growth both in size and in skill set5. Ensuring full transparency of communication and promoting idea sharing