It Project Manager
• Led the development and execution of 10+ project plans, integrating schedules and milestones with business requirements • Oversaw project delivery within scope, timelines, and budgets, utilizing the full Software Development Life Cycle (SDLC) • Implemented agile practices––increasing team velocity by 66% and improving sprint performance by 40%• Coordinated and directed global cross-functional teams of 7, ensuring effective resource allocation and management• Spearheaded website migration project, leading to a 40% reduction in support required and 33% increase in revenue • Enhanced team collaboration and engagement by establishing clear processes and procedures• Unified technical and non-technical stakeholders to maintain clarity and alignment throughout projects• Communicated regular project updates, addressed challenges, and ensured stakeholder expectations were met• Implemented intensive use of AI for process improvements: content creation and localization, customer support and project management––reduced errors by 70% via workflow automation• Managed the upgrade and maintenance of Odoo ERP, ensuring seamless transitions with zero downtime, optimizing system performance, and implementing custom modules to enhance functionality and meet evolving business needs