Business development and increased portfolio of activities. Strong mix of technical experience and strategic business know-how to coordinate and manage client relationships, complex projects while playing an active role in the continuous growth of the business. Experience running P&L.Beyond people management, managing resources and also responsible with developing, planning and implementing strategies that generate long-term business value and competitive advantage.Portfolio management,… Show more Business development and increased portfolio of activities. Strong mix of technical experience and strategic business know-how to coordinate and manage client relationships, complex projects while playing an active role in the continuous growth of the business. Experience running P&L.Beyond people management, managing resources and also responsible with developing, planning and implementing strategies that generate long-term business value and competitive advantage.Portfolio management, Project ManagementFollowing contracts and developing client portfolio Show less

Application Engineering, technical suport, service manager As the third employee at CUMMINS, which opened a headquarters in 2008 in Romania, I was an active part of the process of implementing the processes and working procedures on technical department in order to match the market requests.• Management of the service operations, including field Technicians, Inside Service Technician and Service Support .• Monitor metrics to ensure growth goals are attained.• Interact with… Show more Application Engineering, technical suport, service manager As the third employee at CUMMINS, which opened a headquarters in 2008 in Romania, I was an active part of the process of implementing the processes and working procedures on technical department in order to match the market requests.• Management of the service operations, including field Technicians, Inside Service Technician and Service Support .• Monitor metrics to ensure growth goals are attained.• Interact with customers to set appointments.• Perform inventories quarterly and other misc. service operations.• Quoting of all tool sales and repair services for customers.• Responsible for all application, warranty and technical support, following the company's procedures and rules. Show less

HIT POWER MOTOR - distributor for HONDA Power Equipments in Romania - www.honda.ro• Managing service activities, organize and monitoring service activities;Customer service, tracking customer satisfaction, finding solutions for improvement, deployment, and tracking;• Following contracts and developing client portfolio;• Implementation of network service training, people development• Lead daily activities of the team to ensure that all work is completed according to… Show more HIT POWER MOTOR - distributor for HONDA Power Equipments in Romania - www.honda.ro• Managing service activities, organize and monitoring service activities;Customer service, tracking customer satisfaction, finding solutions for improvement, deployment, and tracking;• Following contracts and developing client portfolio;• Implementation of network service training, people development• Lead daily activities of the team to ensure that all work is completed according to scheduled deadlines with attention to quality standards, priorities and overall goals• Enhanced understanding and implementation of Business Units strategic goals. Oversee the use of standard process workflows by team• Train and mentor team members and identify development needs across the team, working Director to coordinate additional training as needed• Track various productivity and performance standards to ensure that established levels are achieved, especially during critical activity periods• Serve as an acting backup to the Director, providing leadership, guidance and direction to team members in the absence of the director• Manage escalated issues and provide direction.• Analyze team statistics and prepare reports for the Director• Work in collaboration with associate to establish Individual Development Plans. Show less

DIARUL ALPHA is manufacturer of diamond grinding and cutting tools in Romania - http://www.diarulalpha.ro• Providing technical services to identify customer needs, define problems and recommend solutions while offering services after selles for diamond cutting and grinding tools and professional tools for grinding, molds and other applications• Prepare and provide test data reports• Continuous training of distributors, new product updates, demonstrations of tools and promotions on… Show more DIARUL ALPHA is manufacturer of diamond grinding and cutting tools in Romania - http://www.diarulalpha.ro• Providing technical services to identify customer needs, define problems and recommend solutions while offering services after selles for diamond cutting and grinding tools and professional tools for grinding, molds and other applications• Prepare and provide test data reports• Continuous training of distributors, new product updates, demonstrations of tools and promotions on the distribution channel.• Elaboration and submission of sales reports and progress towards regional management• Work directly with end-users and distributors to achieve product goals. Show less