- Guide customers on licensing specifics for top software brands such as Microsoft, Adobe, VMware, and Cisco.- Serve as a main point of contact for licensing situations and questions on topics such as SQL Server licensing, Microsoft 365, and Azure Hybrid Benefits.- Continually gain knowledge in the industry such as deployment techniques and updating product portfolios such as name changes, new licensing models, and container licensing. - Advise clients on the most cost-effective… Show more - Guide customers on licensing specifics for top software brands such as Microsoft, Adobe, VMware, and Cisco.- Serve as a main point of contact for licensing situations and questions on topics such as SQL Server licensing, Microsoft 365, and Azure Hybrid Benefits.- Continually gain knowledge in the industry such as deployment techniques and updating product portfolios such as name changes, new licensing models, and container licensing. - Advise clients on the most cost-effective route to accomplish their goals and maintain valid licensing with their publishers. - Help clients deploy the products they have rights to and help them decide on their contract vehicle for products like Microsoft and Adobe, for example CSP, MPSA, Open, Select Plus, and EA contracts. Show less

Provide clients with cloud or software based solutions to business challengesLearn quickly and be able to adapt to changing environments along with industry technologyBuild lasting relationships and work to become a trusted advisor to clients for software needs

Maintain a ready fleet of Apple laptops/Mac Minis used for testing, teachers, and classroomsTeach K-6 Students computer fundamentals and good online citizenshipUpdate and support over 360 iPads for regular classroom use in grades K-6Assist as the first line of technical support for teachers and students at the Trost elementary school

Supported residential and business client systems + found low cost solutions to their immediate needsManaged computers and network devices remotely on a routine basis to maintain system healthProvided on-site and remote support for clientsRecommended efficient products to clients when they wanted to improve their technology

Assisted in managing and supporting devices including Chromebooks, iPads, Desktop PCs, and MacBooks over 3 schoolsSolved network and computer issues for teachers and studentsCollaborated with district I.T. team to deploy new equipment and support new software over multiple platforms

Corrected computer issues for clientsRestored computers by eliminating viruses and retooling the software and OS on client computersListened to customers and counseled on technical topicsDiagnosed computer hardware and repaired or rebuilt desktop and laptop computers