Menavita is empowering the local independent businesses with cutting edge technology solutions.

• Led the development, implementation, and optimization of software solutions for Amazon’s fulfillment operations, integrating multiple business systems to support logistics and scalability, delivering critical information to over 200,000 users.• Led cross-functional teams to develop and deploy secure software solutions, ensuring compliance with security standards and protecting sensitive data across Amazon’s fulfillment centers, ensuring the secure management of data and compliance with internal IT standards, including SOC2 and GDPR compliance efforts.• Managed cross-functional teams and collaborated with business leaders to ensure enterprise applications met strategic goals, while delivering enhanced data-driven decision support.• Utilized advanced analytics to drive data-driven decision-making, improving fulfillment operations and enhancing product offerings.

• Managed IT infrastructure across 7 logistics facilities, overseeing the integration of critical business applications to support business operations and improve system performance.• Directed project teams through system upgrades and process improvements, ensuring alignment with enterprise application goals and business outcomes.• Facilitated compliance with IT governance policies and data management standards.

● Building, communicating and maintaining overall IT vision for world-class SaaS delivery by creating strategy while ensuring alignment of organizational and customer outcomes thus empowering the Engineers to find and implement the best fitting solutions.● Mentoring a team of 10 IT techs, Systems Engineers, and Security Analysts to adopt DevOps approach, learning and maximizing modern cloud tools and processes, enabling continuous and reliable SaaS delivery to 3 production environments. Reduced deployment time from hours to minutes enabling faster time to market and higher software quality.● Established Agile processes in order to manage priorities across 30 different projects and domains while reducing team stress and increasing project and operational velocity by 79%.● Using Gallup Q12 methodology, raised employee engagement to a world-class 4.4 average. This resulted in increased productivity, engagement, and innovation.● Established one-on-one cadence with the team, peers, and executives, building strong rapport and trust, coordinating priorities, ensuring ideal and timely technological solutions to the dynamic business challenges.● Established help desk processes and escalations, reducing time-to-respond by 90%, quickly and reliably addressing employees’ IT needs, raising their productivity.● Rapidly re-engineered the structure of IT and collaboration services during COVID-19 outbreak, allowing the whole organization to transition to fully remote work, maintaining business and service continuity.● Led post-acquisition technology consolidation reducing management and operational overhead.● Ensured well-documented security processes, procedures, and incident management, maintaining RMF NIST 800-53 rev. 4 compliance to serve DoD customers.

● Provided strategic maturity roadmap and day-to-day technological support for the benefits administration organization.● Maintained and matured HITRUST and SOC2 compliance. Defined the scope, identified deficiencies, addressed and improved processes and procedures, ensuring secure operations, while attracting strategic customers.● Led company-wide IT compliance and security training.● Supported the organization of 150 users. Improved help desk SLA by 22 percentage points, improving employee productivity.● Established Root Cause Analysis sessions, resulting in demonstrable productivity loss savings.● Established asset management practices, allowing visibility into the workstations lifecycle, improving employee productivity.● Reengineered and modernized office VoIP phone system, improving its quality and reliability while also reducing office network costs and complexity.

● Built and managed a team that covered IT, network, and cloud needs for an IoT service provider startup. Managed DevOps practices in micro-services SaaS environment, allowing scalable and reliable services, with fast time-to-market.● Reduced field device connectivity costs by 60%, while increasing reliability and scalability.● Lead a wireless infrastructure migration project across three companies. Converted a liability to an asset and generated significant monthly recurring revenue.● Championed an agile collaboration system across teams, reducing configuration errors, rework and installation times, and improving progress visibility.

● Configured and troubleshot complex hosted and hybrid cloud solutions for customers.● Served as a technical trainer for network and security, onboarding employees and raising knowledge standards.● Captained technical process documentation and process improvement for 200 Administrators as a Project Manager, primary content contributor, and technical writer and editor.● Led enterprise-wide projects relating to automation of network configuration, improving the scalability of the services and reducing configuration errors.

Secured contracts with customer IT teams educating teams on utilization of solutions. Oversaw Datacenter, LAN, and WAN networks and performed low level design and implementation. Conducted needs assessment sessions with clients garnering requirements, as well as providing customer training. Handled documentation preparation including proof-of-concept documentation and lab testing both prior to beginning projects and after network handoff. Achievements:• Provided rapid resolution to routing (EIGRP, OSPF, BGP) and switching issues in complex setups.• Led green field data center installation based on Cisco Nexus product line.

Managed WiMAX networks across 5 countries, including designing new networks, configuring equipment, analyzing complex issues, and partnering with equipment vendors on cutting-edge technologies. Heavy utilization of BGP routing protocol and Metro Ethernet. Achievements:• Performed rapid ramp-up garnering skills in new WiMAX technology.

Supported network infrastructure for 20 global sites. Oversaw network, security, load balancers maintenance, configuration, and troubleshooting of BGP, EIGRP based networks.Achievements:• Enhanced manageability and scalability by providing key leadership to local and worldwide projects on infrastructure changes and product replacements facilitating reduced costs.

Managed and supported data and VoIP networks for enterprise clients. Supported large cellular service provider and ISP network. Configured live and sensitive network, identified and resolved issues at Access, Distribution and Core network layers for existing network protocol, from cabling to application problems. Constructed and troubleshot Spanning Tree, VLAN, and VTP. Achievements:• Delivered key contributions to Mobile Number Portability initiative connecting all Israeli cellular provider infrastructures. • Served as Instructor designing curriculum and providing mentoring, as well as explaining and building labs and internal tests for new hires out of high school to pass Cisco CCNA exam within tight timeframe.