I led the transformation of Google Meet from a software 1.0 video conferencing tool to an AI-powered user experience where the product is proactive and assistive while remaining simple and approachable. Following the rise of AI in 2022, I pivoted our 50+ designer and product team to focus on AI innovation, defining new principles and educating the team on AI trends through workshops and design sprints.By incorporating insights from market research and Google's own AI research, we designed a suite of AI-powered features that make Google Meet more intuitive, including smart note-taking, automated meeting attendance, real-time translations, and intelligent video layouts.At the 2023 CloudNext event, Google Meet was a highlight with 140 media mentions of our "Attend for Me" AI assistant. Our UX team also filed 16 patents related to our new AI meeting experiences.Through this work, I transformed our team into one that leverages AI both to increase our own productivity but also to drive innovation in making Google Meet seamlessly intelligent. The result is a more proactive, assistive, and effortless video meeting experience for our users.

Today, as the leader of Video and Voice at Google, I oversee a talented team of 50+ full-time employees, consisting of UX designers, researchers, writers, and engineers. Together, we drive the product design for Google Meet, Jamboard and Google's enterprise hardware. Our collective mission is to create innovative, user-centered solutions that shape the future of communication and collaboration.Building Google Meet as the Best Tool for Hybrid WorkspacesTransformed Google Meet into a comprehensive tool catering to hybrid workspaces, bridging the gap between remote and in-office work. Building tools for seamless collaboration for organizations adopting hybrid work models and enabled efficient communication among distributed teamsExpanding Google Meet's Capabilities. Enhanced Google Meet to close feature gaps with competitors, making it a powerful tool for remote work, education, and hybrid workspaces. Contributed to Google Meet's growth as a top-tier product in the market.Merging Google Meet and Duo Teams. A unified team to address growing demand for remote work and education solutions, while redesigning Meet and closing feature gaps with Zoom and Teams.

Unify Communication Suite for AndroidDeliverable: Integrated solution including Messages for Android, Dialer, Duo, and Business Messaging; deep integration across communication products, and alignment with OEMs like SamsungImpact: Improved user experience and increased Android competitiveness with iOS; strengthened partnerships with OEMs and carriers, and laid groundwork for further OEM adoptionAndroid Dialer ReinventionDeliverable: Revamped Android Dialer with an updated UX and innovative features, leveraging lessons learned from Duo; mentored Manager for Dialer‎, and expanded the teamImpact: Launched innovative, Pixel-exclusive features like Auto Call Screen, Hold For Me, Call Menu, and Verified Calling; bolstered Android's competitiveness with iOS and improved user experience; featured at every Pixel launch for three yearsInnovative Features Across ProductsDeliverables: Auto Call Screen, Hold For Me, Call Menu, Verified Calling, LowLight Mode, Data-Saver Mode, and Kids Mode; inventor of 91 U.S Patents in UX and ProductImpact: Enhanced user experience and increased adoption of Google communication products; demonstrated commitment to innovation and addressing diverse user needs; strengthened Android's position in the market

Google AlloDeliverable: A smart messaging app for Android, iOS, and Desktop, utilizing machine intelligence to enhance communication for groups and close ties; led visual and interaction design.Impact: Gained rapid user adoption in its first week; Google Assistant integration drew significant attention; achieved a high rating on the Play Store and became a top Free App in the USGoogle DuoDeliverable: High-definition video calls on Android and iOS, optimized for low-bandwidth networks, and end-to-end encryptionImpact: Comparable to FaceTime's user base; developed unique features like video voicemail, video messages, and wave, gaining a reputation as an innovative product

Product design and UX/UI Designer

Led early-stage design and product development, including research, interviews, and workshops. Managed fixture/display design and merchandising initiatives. Supervised pre-production approval, ensuring quality. Prepared Line Review reports and participated in strategic research planning.

I developed and improved products, launched projects with industry leaders, conducted user research, designed workflows and wireframes, and managed a team of 14.