Handling & Overseeing the end to end HR Functions of a Medical Practice: Using ADP (Automatic Data Processing)- Hiring & Onboarding- Employee Relations- Employee Benefits- Performance Management- Payroll Processing- HR Compliance: Federal and State Compliance- Training & Development- Strategic & Innovative HR process restructuring- Implementing the latest HRIS tools & technologies- Off-Boarding- HR Analytics and Improvement strategies- Responsible for reducing the staffing cost and improving the revenue generation by capacity utilization- All other Administrative & Procurement functions.

Responsibilities: -Responsible to make sure the daily operations are managed smoothly without any deviation from SOP.-Experienced in Generating Sales and business development through client development from USmarket.-Clients and consultants relationship management.-Handled all the IT Technologies involving combination of complex skill sets and rare technologies.-Understanding the clients requirements, coordinating for short listing and screening including preliminary interview of the candidates.- Work with businesses to identify ways to improve process execution and achieve strategy through the use of technology. - Evaluate the overall business need and assists with design and implementation to ensure solutions achieve overall business objectives- Develop a road-map for meeting the short and long term objectives.- Act as a primary member of the project team, overseeing and documenting decisions that occur throughout the project life-cycle.- Elicit specific requirements using interviews, document analysis, requirements, site visits, business process descriptions, use cases, scenarios, business process analysis and task and workflow analysis.- Write requirements and translate specifications to technical experts.Technology Solutions- Cart Solutions- App Solutions- Graphic Design- UI & UX Design- Web Designing- Web Development- Product Solutions- B2B Lead GenerationWe providing the medical device industry with innovative, high quality and high reliability catheter manufacturing equipment solutions.

New Business Acquisition for IT Services:- Web Design & Development- Mobility (Application Development - Native & Cross Platform)- Search Engine Optimization (S.E.O)- Cloud Computing- Enterprise Solution (ERP/CRM)New Business Acquisition for HR Services:- Staff Augmentation

Client Relations, Process Improvement, Project Management, Quality Management, Training Management, Business Delivery, People Management, Business Continuity, Continuous Improvement Plans, Risk Management, Adhering to SLA, ISO 27001 standards, Quality standards, Transition Management and Business Development.Highlights: 1. Generated a revenue of $600,000 USD a year. 2. Exceeded the client's KRA's and internal KRA's almost every month in a year. 3. Always exceeded the client's quality expectations/ targets.

Team Management, Service Level Agreement Delivery, Day to day Operations, Training and Quality.

Day to day operations and guiding the Junior people.

Handled Premium and Corporate Customer's queries, requests and complaints - Postpaid Inbound Customer Care