- Relationship Builder - Foster strong client partnerships and exceed expectations.- Strategist - Develop tailored marketing plans that drive results.- Team Leader - Inspire and guide teams to deliver exceptional campaigns.- Business Development - Identify new opportunities and expand client base.- Results-Oriented - Proven track record of achieving client goals and revenue growth.

- Understanding client needs- Communicating these needs to the agency- Ensuring the delivery of services that meet these needs- Representing the client at agency meetings- Managing the day-to-day relationship with the client- Overseeing all activity that happens to their clients within the agency- Ensuring the campaigns follow a budget and a timeline- Retention and Business Developments

My responsibilities are;- Working with external clients, internal team members, freelancers, and vendors. - Meeting with clients, setting deadlines and assigning tasks, preparing the project budget, and clearing roadblocks. - Project Implementation and execution- Report Writing- Post-project Analysis

Responsible for serving already existing clients, sourcing for more business, and ensuring projects are running and meeting the agreed-upon KPIs across Kenya. My duties involved majorly;- Communicating with existing or new clients to develop their accounts- Coordinating with the internal departments to create and implement marketing campaigns- Driving customer Experience in all running projects- Coming up with Marketing strategies within brainstorms as proposals, working on budgets, and sourcing for suppliers with the help of other internal departments.- Ensuring the hiring process and training is effective for all running projects- Ensuring compliance and risk mitigation strategies are well executed.Key Achievements:- Managed more than 5 major clients in Oil & Gas, FMCG, Financial, and Agricultural Industries.- Came up with a winning awareness campaign plan for a gas/oil company that ran for 1 year, attracting more than 15,000 customers to download the transactional App, marking 120% target achievement.- Came up with a 12-monthly campaign plan for an agricultural company, achieving a 60% penetration across 4 counties in Kenya during execution, with a 20% conversion rate (No. of farmers purchasing from the platform).- Came up with a winning branch opening and activation campaign strategy for a top financial institution. 7 branches were opened across Kenya, with an overall 92% lead generated. 2 branches Broke even within a span of 2 months after the campaign.

Vajas manufacturers ltd is a textile Manufacturing Company that deals with the branding of items, and all merchandise especially those made with textiles. It is the top branding company in East and Sub-Saharan Africa.Responsible for sourcing new business from already existing and new clients.My Duties were:- Manage close to 50 already existing clients, ensuring continuity.- Get business from internal referrals and totally fresh new companies in different industries.- Come up with unique and trendy designs for y clients.- Present new ideas and budgets to clients.- Manage internal follow-ups to meet clients' deadlines.Achievement:- Achieved my sales target in millions (Ksh) for 3 consecutive months becoming the employee of the Month (spreading out to the whole Quarter).

Responsible for coming up with different marketing ideas and concepts for clients.Major duties:- Come up with short proposals and present them to clients.- Offer consultancy services to existing clients.Achievement:- Built good rapport with clients for future businesses.

Responsible for Service Experience Strategy and Service Support for the Retail branch network in the Retail Service Department.Major Duties:- Monitoring the Electronic Quality Management Systems (EQMS) and coming up with Reports.- Deal with Customer Relationship Management (CRM) Cases and solve issues as they arise.- Monitor and report on the Turn Around Time (TAT) per branch across the country.- Come up with the Full Cost Recovery (FCR) reports.Achievement:- Timely response to issues with the systems to the internal departments.- Took part in the customer service week preparation across all the branches in Kenya.

My responsibilities as an assistant bookkeeper were to input the debit & credit entries into the Company's quick book account, check out the bank statements and reconcile.I helped with coming up with the Books of Accounts as well.

My responsibility was to input the debit & credit entries into an excel sheet and help with the financial analysis.

A.H.C.P is a Non - Governmental Organization that aims at helping the vulnerable more so women, youth, and children in Kibra slums in Nairobi, Kenya. The Organization focuses on activities such as seminars, forums for women empowerment and entrepreneurship, and also education for the children. My responsibilities were;- Coordinating activities within the school- Updating books of accounts- Supplier sourcing, Budgeting, and managing new projects to completion.- Assessing new Business initiatives for the community.Achievement:- Helped in supplying tanks within schools in the slums.- Took part in mentorship programs within the community.

Responsible for giving quality customer experience to all walk-in and home delivery customers.My duties were:- Welcome customers to the counter area- Create and serve hot or cold beverages, tailored to customers' preferences- Taking customer orders.- Clean and go rule - ensuring stations are well cleaned, good display and stocks are well checked My responsibilities were to ensure good customer service at the barista station, and also to take stock after every close of work.

Responsible for assisting in keeping the restaurant and dishes clean.Duties:- Keeping all areas clean - the Kitchen, Office, Service delivery area, and main flow.- Performing basic administrative tasks such as coming up with a duty router.- Answering phone callsAchievement:- Employee of the month for March and April at Java House, Mama Ngina Street branch.- Promoted to Barista station after 5 months.

Responsible for sourcing flowers, designing, and delivering to clients.Major duties:- Sourcing of flower suppliers and designers- Quality control- Product delivery to the offices- Updating books of accounts