Antony Natale Email & Phone Number

* Aid in establishing a common integration fabric and control plane which can be plugged into each Red Hat product or service, as well as consumed by our ISV partners. * Define, implement and deliver features around a common resource/inventory model* Responsible for building resource models and APIs around the most foundational management requirements, fully integrated with RedHat's identity and access management framework. * Collaborate and innovate cross-functionally with other engineers and developers to deliver creative solutions for our customers, including product and infrastructure enhancements* Maintain services once they are live by measuring and monitoring availability, latency and overall system health* Work across many different teams and technologies to tie together existing systems and tools* Work with the Quality Engineering team to ensure that features are tested correctly

Remote

• SRE-P Team member, develop and operate Red Hat OpenShift Dedicated Service on AWS • Design and write automation software to provision, upgrade, and monitor a large global fleet of FedRAMP-compliant OpenShift clusters deployed in AWS GovCloud• Participate in release cycles of our offerings, deploying code to integration, staging, and production environments, integrating with continuous integration (CI) and continuous delivery (CD) tools, monitoring, and change management• Perform software updates, peer code reviews, testing, and common vulnerabilities and exposures (CVE) analysis; respond to security threats• Identify single points of failure and other high-risk architecture issues; propose and implement more resilient resolutions• Participate in a continuous monitoring program for the production environment• Resolve customer issues in cooperation with Red Hat's global customer support team• Create and maintain standard operating procedures (SOPs) for performing maintenance tasks, applying configuration changes, and remediating problems in our environment• Participate in a regular shift and on-call rotation; this will include a weekend and nighttime schedule

Canton, Georgia, United States

* Architect, develop, and implement software solutions and configurations to assist in thescaling of the software development organization.* Assist software development teams to modernize consistent operational developmentprocesses, tools, and best practices to create higher quality software more efficiently.* Assist teams, by understanding their software processes, to create automation andintegrations to achieve increased and effective productivity.* Actively participate and contribute to the development product release strategy toeffectively build, deploy, and maintain software environments for the PlatformDevelopment.* Collaborate with infrastructure and development teams to identify areas of improvement forvarious development processes and practices.

Marietta, Georgia, United States

• Engineer application infrastructure that is reliable, efficient, and maintainable• Collaborate and pair with other product team members (UX, engineering, and product management) to create secure, reliable, scalable software solutions• Constantly improve operational processes and efficiency• Document, review and ensure that all quality and change control standards are met• Work with Product Team to ensure user stories that are developer-ready, easy to understand, and testable• Write custom code or scripts to automate infrastructure, monitoring services, and test cases• Write custom code or scripts to do "destructive testing" to ensure adequate resiliency in production• Configure commercial off the shelf solutions to align with evolving business needs• Create meaningful dashboards, logging, alerting, and responses to ensure that issues are captured and addressed proactively• Field questions from other product teams or support teams• Monitor tools and participates in conversations to encourage collaboration across product teams• Provide application support for software running in production• Proactively monitor production Service Level Objectives for products• Proactively review the performance and capacity of all aspects of production: code, infrastructure, data, and message processing

Alpharetta, Ga

Promotion from previous role, continued support and improvements of the PCF and PKSplatforms.Encourage proper cloud architecture, application design, culture and methodologies.Heavy focus on SRE concepts through automation, improving observability, testing toensure SLI/SLO's are met, as well as good documentation.Implement future PaaS/CaaS technologies to advance our hybrid cloud solution.Heavy use of Kubernetes, Bosh, Cloud Foundry, Docker, Concourse, Grafana, andPrometheus.

Alpharetta, Ga

Analyze, diagnose, replicate, troubleshoot , and resolve technical issues reported by customers using the Fiserv PaaS platformTake ownership, manage, and maintain status on support requests from business unit customersEscalate unresolved issues that require more in-depth knowledge in a timely mannerReport and submit product defect and collaborate with other engineering disciplines to triage customer/business unit issuesCreate and peer review knowledge base articles and product documentationSupport numerous cloud technologies such as Cloud Foundry, BOSH, Kubernetes, Docker, and release engineering, deployment, and lifecycle management softwareHeavy focus on proper DevOp's culture and Agile practices

Alpharetta

Responsible for the operational activities of a 24x7x365 enterprise environment within the financial service industry. Respond to incidents and outages with a sense of urgency involving Linux servers or Virtualization issues in order to restore service in a timely mannerRemediate lower severity incident tickets and work-order fulfilment.Ensure proper change management procedures are followed in relation to any Linux or Virtualization changesConsistent monitoring to mitigate any possible customer eventsDR tests, and/or ad-hoc activities to support business requirements.Automate and create tools to aid in simplifying constant tasks.Technologies Supported:Red Hat Enterprise Linux (4-7)VMware and related products: vSphere vRealize Operations Manager vSAN vRealize AutomationMiddleware Weblogic CoherenceRedisApache Web ServersHPESA

Information Services and support for an A.M. Best Rated insurance parent companyAssist the Network Administrator and AVP of Information Services in day-to-day tasks, and maintaining a network of 200+ associatesResponsible for maintaining and resolving tickets for various computer/network issuesProvide excellent desk-side support/training to our teammates by both correcting issues, and coaching end users for future knowledgeIn my first few months, I was involved in implementing and setting up a new imaging software overhaulReceived commendations from the CIO, and given full administrator access in my first few months based on positive reviews and compliments from our team.Daily tasks include: -System upgrades -System recovery -LAN/WAN troubleshooting -Printer troubleshooting -Driver Installation -Network Connectivity -VoIP troubleshooting -Employee policy/permissions management -New Hire/Termination of users management -Basic Security/vulnerabilities protection and correctionExperience with the following software/components: Windows XP, Windows 7, Windows Server 2003/2008/2012, Microsoft Office, ImageRight, Domain Controllers, Exchange Server, Print Server, Kaspersky Security Center Snap In, WSUS.

Master Of Science - Ms, Information Technology, 3.90

Bachelor Of Science (B.S.), Information Technology, 3.919

Graduated 11/2018

Associate Of Applied Science, Computer Information Systems Technology, 4.0

Graduated 12/2016

None Attained, Computer Science