Over 20 years in the IT industry I have been exposed and involved in many areas. Most recently I have changed roles to a more focused architecture roll to focus back on what I love, Technology and Logic SolvingCurrently focused on ITOM toolsets for OpenText using there own comprehensive toolset bringing new challenges to my ever expanding IT knowledge. Working to ensure we are leveraging our own product in the best way is not only important to the internal teams needing it to work efficiently but it also becomes a reference to the product for external customers to see as a showcase of how well these products can be used. Products currently being implements/updates are:SMA-X - Highly customisable Service Management Software with Smart Analytics for automationUCMDB - Software and Asset Discovery to build a single source of Truth for your CMDBOperations Bridge - From Orchestration, Event Management and AI Analytics and MonitoringAPM - Real time and Synthetic User Performance monitoring tool with Deep Dive AnalyticsSiteScope - Network, Database, Web Site, Virtualisation, Docker monitoring and moreUFT - AI Testing and Automation helping to provide fast and consistent testing for releases and maintenancePAM - Privileged Access Control for secure control and management of privileged accounts.Many more application to be explored in this roll as well as ensuring all these can implement smoothly in a multi technology environment including integration with AWS, Azure, O365, Linux, Mac, Windows among just a few. PAST WORKS Software Defined Network Solutions for 27 countriesIP Codification Global design European Wide Azure/O365 collaborationWAN and SIP integration and rolloutDisaster and Business Continuity migration to the CloudUnified CommunicationsMicrosoft Enterprise agreements EA and ESA (Justification and Budgeting)SAM & Licence Management - Full Automated Assets (inc. Thinclients)Complete Windows Domain RenameCentral VOIP Design and InstallFull Datacentre Scoping, Design and ImplementationITIL Integration and AdoptionIn addition to this I have worked on many projects to integrate new acquisitions in to existing infrastructure. This has posed many challenges with existing legacy application and tight timescales. This is a challenge I enjoy as every new company poses a new challenge.