Antony Spadaccino Email and Phone Number

Managing team of 6, creating new business unit and setting up new process and methodologies. Predominately focusing on Data Centre migration within the Private, Public & Government Sector domain via partners. Producing Operational process, from Handover practices to Self-service team scorecard (to capture development areas) to ensure consistent practices are followed throughout a delivery life cycles.• Created and introduced CRM Dynamics to the organisation, implicating user guide and structure of the platform to marry the business needs

Managing a 18 member team from Programme Directors though to Project Co-ordination (PMO), as well as a Provisioning department delivering numerous IT, WAN/LAN & Application solutions utilising various technologies, including private and public Cloud services (AWS, Azure), Exchange server farms, Office 365, Skype for Business & VM Ware server products within the Private, Public & Government Sector domain:• Responsible for creating and maintaining robust end to end process to ensure efficiencies across the project team• Creating and reporting on all delivery P&L, including mitigation/ exception planning to the team and the Excom.• Acting as the primary interface with the customer, being ultimately responsible for all operational issues across the entire suite of delivered services.• Management of team focusing on service definition, KPI & SLA performance and review.• Monitoring & management of project operations, including the management of contractual agreements, 3rd party and client relationships.• Creation & implementation of continuous service improvement plans, covering project packs, quality assurance, H&S and the setting of key objectives, milestone and creating weekly high-level reports for all delivery aspects to clients and Board levelTeam structure and robust process:• Creating a workable team structure has been a great success in ensuring customer satisfaction on all delivery aspects• Initiating the creation of new processes to the team and organisation that has brought both benefit to the client and organisation. • Successful delivery of large device deployments to significant clients, such as AtoS/ MoJ and KPMG• The introduction of the above has help in achieving additional revenue for business to growth• Created automated Project management platform via the “Force” Platform via CloudCoach, integration, RemedyForce, Field Service Lighting and SalesForce

Managing a 18 member team from Programme Directors though to Project Co-ordination (PMO), as well as a Provisioning department delivering numerous IT, WAN/LAN & Application solutions utilising various technologies, including private and public Cloud services (AWS, Azure), Exchange server farms, Office 365, Skype for Business & VM Ware server products within the Private, Public & Government Sector domain:• Responsible for creating and maintaining robust end to end process to ensure efficiencies across the project team• Creating and reporting on all delivery P&L, including mitigation/ exception planning to the team and the Excom.• Acting as the primary interface with the customer, being ultimately responsible for all operational issues across the entire suite of delivered services.• Management of team focusing on service definition, KPI & SLA performance and review.• Monitoring & management of project operations, including the management of contractual agreements, 3rd party and client relationships.• Creation & implementation of continuous service improvement plans, covering project packs, quality assurance, H&S and the setting of key objectives, milestone and creating weekly high-level reports for all delivery aspects to clients and Board levelTeam structure and robust process:• Creating a workable team structure has been a great success in ensuring customer satisfaction on all delivery aspects• Initiating the creation of new processes to the team and organisation that has brought both benefit to the client and organisation. • Successful delivery of large device deployments to significant clients, such as AtoS/ MoJ and KPMG• The introduction of the above has help in achieving additional revenue for business to growth• Created automated Project management platform via the “Force” Platform via CloudCoach, integration, RemedyForce, Field Service Lighting and SalesForce

Managed 100 plus members of staff, encompassing Technical solutions, Project management, PMO and Provisioning departments. As part of the board team regular reporting were created to ensure focus and targets were achieved across the business unit function.

Managing a 38 member team from Programme Directors though to Project Co-ordination (PMO) delivering numerous WAN/LAN & Application solutions utilising MPLS technologies and within the Public Sector domain. Producing Operational process throughout a delivery lifecycles:• Production and tracking of robust process to ensure efficiencies across the project team• Creating and reporting on all delivery budgeting, including mitigation planning to the team and the management, ensuring forecasted revenue• Acting as the primary interface with the customer and escalation path• Management of key programmes to assist and mentor Project team to ensure successful delivery and outcome, ensuring client satisfaction and on occasion becoming a consultant to clients that require some development within their own PMO set up• Management of project operations, including the management of SLA’s OLA’s, 3rd party and client relationships, to ensure effective internal reporting with key partners in the service delivery team• Creation of an acquired organisation merging old and new members and setting up a workable team structure through a country wide team has been a great success in ensuring customer satisfaction on all delivery aspects

Managing delivery of numerous WAN/LAN & Application solutions utilising MPLS technologies within the Public Sector domain:• Responsible for all aspects of a programme such as resource management, risk management, project planning, P&L, product transition, operational transition, change control management, quality assurance and health and safety on a variety of projects, all utilising PRINCE II methodologies.• £26M BucksPSN (Buckinghamshire Public Sector Network) - A significant contract to provide, within a programme director role the successfully deliver of WAN, LAN, School Services (Virtual Learning platforms, such as Moodle, SLG & Text services) and the implementation of Office 365 mail across 70,000 school users (staff & pupils). The implementation and role also included Transition management and managing a number of workstreams• £18M HGfL (Hertfordshire Grid for Learning) - Working within tight SLAs to successfully programme manage and deliver a fully integrated 46 Public Telephone Exchange network including the implementation of 2 Data Centre to connect 550 schools within Hertfordshire for the County Council with Internet service including WEB filtering, VPN accounts, Firewalls and full migration of services from incumbent supplier, such as email and DNS

Managing a team of 5 Project Managers reporting directly to myself, and project teams of up to 50 Engineers, ensuring the smooth delivery of numerous projects of all sizes within the IT and Telecoms sectors (up to multi million pound contracts), from design to full project life cycle. Represent project management team on the Senior Management Team (SMT) committee, attending monthly planning and evaluation meetings to review pipeline activities and on-going operational projects & issues.Key Projects & Achievements:£45M BT Project: Partnering with key stakeholders at BT to provide high level WAN/LAN, WiFi/WLAN/ VoIP infrastructure design & delivery support on numerous projects (eg. Royal Mail, Sony, Government) with a monthly billing value of £1M to £1.4M.

Project managing major bids and contracts within the Wales & West sector, acting as a conduit for all stakeholder liaison and the effective management of up to 70 3rd party resources i.e. engineers, contractor project managers, site supervisors etc.Designing and costing infrastructure solutions to meet the customer requirements, producing quotations and bid responses for IT infrastructure & structured cabling solutions that complied with all relative standards and requirements.