Retail Associate
Assisted customers in a professional and friendly manner, addressing inquiries, resolving issues, and providing product information.Maintained accurate customer records and order histories in the CRM system, ensuring effective follow-up and communication.Demonstrated active listening skills, empathy, and quick problem-solving to enhance customer satisfaction and retention.Collaborated with the team to identify opportunities for upselling and cross-selling, contributing to increased sales.Actively participated in ongoing product and customer service training to stay updated on company offerings and best practices.