Anton Zanev Email & Phone Number

Sofia, Sofia City, Bulgaria

Managing the Transportation Monitoring database of the Lufthansa Technik Logistics Center Sofia. Responsible for the maintenance of multiple internal and external applications. Running various logistics process optimization and automation projects and initiatives. Creating and managing a number of Tableau and Power BI dashboards.

Sofia, Sofia City, Bulgaria

Responsible for the End-to-End performance monitoring for all aircraft engine part deliveries from Lufthansa Technik locations to external repair/OEM suppliers and vice-versa. Creating and maintaining various Tableau and Power BI dashboards to visualize complex data structures built from multiple sources. Reviewing and analyzing transportation concepts. Reporting directly to the management teams of Lufthansa Technik Logistic Services and Lufthansa Technik - Product Division Engines.

Sofia, Sofia City, Bulgaria

Subject Matter Expert at the Cisco EMEAR SLO Third Party Logistics (TPL) Center of Excellence Team.Responsible for all main inventory management activities for the whole Cisco EMEAR Service Logistics Network consisting of 300+ depots owned by 7 different vendors. Daily tasks include constant communication with various internal and external stakeholders, partners and auditors. Managing the inventory database in C3 Oracle. Generating regular stock reports. Performing ad-hoc inventory analyses. High-level management/monitoring of all types of orders. Actively participating in regular warehouse performance evaluation meetings.Responsible for multiple transportation management activities for all 8 carriers supporting Cisco Service Logistics with over 10k shipments per month in the EMEAR region. Daily tasks include using information from various in-house data sources (Tableau, Oracle, SAP, Salesforce) as well as third party data sources to build reports. Leading regular performance calls with each carrier. Preparing quarterly carrier balance score cards to be used in the QBRs. Managing all transportation damage/loss claims. Approving shipment quotes. Managing carrier rate cards.Supporting the Cisco EMEAR Service Logistics Finance team with activities such as: regular estimation and reporting of cost accruals; managing/updating the accounting database (in MS Access) with information related to invoices, cost estimations, accruals and budgets; active participation in the Fiscal Month-End Close meetings with the vendor managers.

Act as the highest point of escalation for all lines of business within the Cisco EMEAR Service Logistics Organization. Supporting high-visibility, high-urgency live escalations by offering exceptional service and out-of-the-box solutions.Continuous support on high-complexity problems related to Cisco EMEAR Service Logistics Operations.Supporting the Cisco Service Logistics EMEAR Entitlement Operations Team on various projects and initiatives.OnProcess Technology is a managed services provider specializing in complex, global service supply chain operations – the flow of people, parts and services following the sale of a product. Since its founding in 1998, OnProcess Technology has helped many of the world’s leading companies optimize post-sale efficiencies, improve revenue and profitability, and deliver exceptional customer experiences.

Making sure that all Cisco hardware replacement orders are in line with the customers’ service agreements. Reviewing contract and warranty information on case-by-case basis and evaluating if customer is entitled for the service he/she is requesting. Utilizing Oracle BI (OBIEE) tool, Tableau and Cisco Salesforce Reporting module for generating advanced reports on out-of-policy entitlement exception activities.OnProcess Technology is a managed services provider specializing in complex, global service supply chain operations – the flow of people, parts and services following the sale of a product. Since its founding in 1998, OnProcess Technology has helped many of the world’s leading companies optimize post-sale efficiencies, improve revenue and profitability, and deliver exceptional customer experiences.

Bulgaria

Providing logistics services to Cisco. Responsible for coordinating the worldwide deliveries of Cisco equipment for all corporate clients. Constantly communicating with clients, engineers and local delivery vendors. Following up with all parties involved in order to make sure everyone is aligned and will meet the given deadlines.OnProcess Technology is a managed services provider specializing in complex, global service supply chain operations – the flow of people, parts and services following the sale of a product. Since its founding in 1998, OnProcess Technology has helped many of the world’s leading companies optimize post-sale efficiencies, improve revenue and profitability, and deliver exceptional customer experiences.

Sofia, Bulgaria

Providing technical support services for a clinical research software product. Handling inquiries coming from employees of World`s top 50 pharmaceutical companies, as well as physicians and other users of the software platform. Processing user requests, troubleshooting, tracking, resolving issues, Escalating to higher support level (if needed).C3i is a market leader in providing technology services to the world's leading pharmaceutical, life sciences, and clinical research organizations. C3i's services include a complete portfolio of systems integration, technology training, multilingual help desk, asset management, provisioning, and technical site assessments exclusively tailored for the needs of each client. Headquartered in Morristown, New Jersey, C3i has global operations centers in North America, Europe and Asia.

Hazerswoude, The Netherlands

Responsibilities: MarCom campaigns support, collateral management, lead management, E-mail marketing, E-newsletter management, web/social media content management, internal communications supportAvery Dennison (NYSE:AVY) is a global leader in labeling and packaging materials and solutions. The company’s applications and technologies are an integral part of products used in every major market and industry. With operations in more than 50 countries and 30,000 employees worldwide, Avery Dennison serves customers with insights and innovations that help make brands more inspiring and the world more intelligent.Specialties: Self adhesive labels, office products, retail tags and ticketing, specialty chemicals

Sofia, Bulgaria

Preparation and first stage of the “EMAS easy MOVE IT!” project, related to cluster-marketing of SMEs via EMAS (Eco-Management and Audit Scheme), created by the Environment department of the European CommissionAdministrative and organizational support, Lead management, monitoring project execution, reporting on pre-defined KPIs

Data analyses, building a report for the European Patent Office elaborating on the Eastern European SMEs awareness of the EPO services

Msc, Marketing, 7.2/10

Activities and Societies: Member of "Marketing Associatie EUR" Core courses: Customer Analytics, Marketing Models & Large Datasets.

Bsc, International Economics & Business, 7/10

Core Courses: Accounting, Macroeconomics, Microeconomics, Finance, Mathematics, Statistics, Marketing, Research Methods & Techniques.