Handling the On-site Sales Team for Kumbhalgarh Club Mahindra Resort. This job includes:- Recruitment, Training & Motivating the Sales Team (achieved lowest staff attrition rate)- Achieving the Sales Targets set by the Management (Consistently achieving the Sales targets for last 4 FY's)- Managing Sales Operations & Sales Finance- Handling Marketing setup to allure prospective clients- Generating reference business from existing customers by building a solid relationship and ensuring Customer delightHave won numerous awards and accolades for overachieving the Targets including Best Sales Manager & Best Team

Was responsible for Customer Services & Member delight for its Member base in Rajasthan. Job responsibilities included:- Handling all queries, complaints & service requests of the members- Conduct Welcome Calls for new members and ensure smooth onboarding process- Organize Member Meet events in all major cities of Rajasthan- Generate references from happy members to aid the Sales Teams- Retention of Cancellation cases- Assist the Credit Management team for revenue collection from distressed customers- Ensuring the NHM (Non-holidayed member) targets are met