Sap Mm/Fico System Analyst
Guadalajara Y Alrededores, México
GLOBAL SAP SUPPORT (MM, FI, CO, SD, WM) IBM DE MEXICO MARCH 2013 – PRESENTProvide 24/7 support for IBM Storage project(Guadalajara, Hungary, San Jose and Singapore) focal point for any severity 1 problem, providing a functional analysis of the problem and contact the needed teams to solve the problems.Providing support to L2 team on any problem that require a technical analysis and a multi-module perspective.Working with ABAP Developers to find code problems and system behavior that cause production problems.Make functional investigation about problem and work with the L3 support to implement the best solution.L2 SAP SUPPORT PROCUREMENT/FINANCE, RANDSTAD MAY 2011 – PRESENTProvide services for IBM as L2 Procurement/Finance support for storage brand, advice about daily basis problems and propose solutions.Management changes to the system, analyze problems from the business perspective and works with L3 support to find and implement the best solution. Test systems behavior with the implementation of configurations and code. Analyze securities profiles, to add/remove authorizationsWorks with IDocs to send and receive information between systems.Configure system jobs to automate tasks.Manage and help with projects related with the support areaDevelop Excel Macros/SAP Scripts for process automation