Manager Of Customer Support
Current
Jan 2018 - Present
AeroLeads people directory · profile
Sergiy Antonyuk Email & Phone Number
Manager of Customer Support at IWD Agency
at
IWD Ukraine
1 work email found
@iwdagency.com
LinkedIn matched
✓ Verified Jun 2026
4 data sources
Profile completeness 100%
Current company
Role
Manager of Customer Support at IWD Agency
Location
Zhytomyr, Zhytomyr, Ukraine
Company size
Who is Sergiy Antonyuk? Overview
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Quick answer
Sergiy Antonyuk is listed as Manager of Customer Support at IWD Agency at IWD Ukraine, a company with 17 employees, based in Zhytomyr, Zhytomyr, Ukraine. AeroLeads shows a work email signal at iwdagency.com and a matched LinkedIn profile for Sergiy Antonyuk.
Sergiy Antonyuk previously worked as Manager of Customer Support at Iwd Ukraine and Manager of Customer Support at Iwd Agency. Sergiy Antonyuk holds Master'S Degree, Ecology And Environment Protection from Zhytomyr State Technological University.
Company email context
Email format at IWD Ukraine
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{first}@iwdagency.com
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AeroLeads found 1 current-domain work email signal for Sergiy Antonyuk. Compare company email patterns before reaching out.
Profile bio
About Sergiy Antonyuk
At the moment I live in Zhytomyr.Some of my featured skills:- Basic skills of using Ubuntu Linux and similar operating systems;- Basic Python coding skills;- Experience of problem solving and communication with customers (technical support);- Eager to learn;- Considerable experience of work with Microsoft Windows;- Skills of setting up virtual machines (DOSBox, VirtualBox);- "Blind" typing skills - about 220 symbols per minute- No bad habits.Also, I have skills of software testing and work with the technical documentation in Ukrainian, Russian and English.Hobbies - reading, computer games (including game modification), plane spotting.
Listed skills include Testing, Manual Testing, Microsoft Office, Bugzilla, and 21 others.
Current workplace
Sergiy Antonyuk's current company
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8 roles
Sergiy Antonyuk work experience
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Manager Of Customer Support
CurrentDuring my work here I was assisting the clients in resolving the issues related to Magento extensions,creating the reports about the issues and sending these reports to the extension developers, preparing estimates for paid modifications of the extensions.As well i was processing the requests and reviews posted on the sites where the Magento plugins are.
Jan 2018 - Present
Qa Engineer
Working with project based on Magento.Quality control of changes made according to the clients' requests (patches, third-party extension installations, customization)
Jun 2017 - Jan 2018
Manager Of Customer Support
Supporting the clients who has any requests related to IWD Agency's Magento extension. Passing the tickets to the Support Engineers (if needed), reviewing feedback and providing it to the extension developers. Training junior Support Managers.
Nov 2015 - May 2017
Qa Engineer
My duties included:checking Magento extensions for compliance with the specifications;regression testing of Magento system with newly installed patches;testing the new updates on the site;describing the new functionality in the user guides;creating the reports about the issues (in English) and sending these reports to the extension developers.
Jun 2015 - Nov 2015
May 2015 - Jun 2015
Qa Engineer
Digital House Software Solutions Llc
Performing of quality assurance in the following projects:- Implementation of multilingual localizations in flash-applications- Refactoring of flash-applications in browsers and desktop clients,- Optimization of web applications by implementing common logic to them.
Oct 2014 - Mar 2015
Claims Specialist
- processing of requests created by operators;- forwarding requests to other departments of the company to resolve difficult situations;- receiving and processing incoming and outgoing calls;- solving issues, connected to customers' website use;- collecting information about bugs from customers, processing of this data and transferring it to developers.
Sep 2012 - Oct 2014
1 education record
Sergiy Antonyuk education
-
Zhytomyr State Technological University
FAQ
Frequently asked questions about Sergiy Antonyuk
Quick answers generated from the profile data available on this page.
What company does Sergiy Antonyuk work for?
Sergiy Antonyuk works for IWD Ukraine.
What is Sergiy Antonyuk's role at IWD Ukraine?
Sergiy Antonyuk is listed as Manager of Customer Support at IWD Agency at IWD Ukraine.
What is Sergiy Antonyuk's email address?
AeroLeads has found 1 work email signal at @iwdagency.com for Sergiy Antonyuk at IWD Ukraine.
Where is Sergiy Antonyuk based?
Sergiy Antonyuk is based in Zhytomyr, Zhytomyr, Ukraine while working with IWD Ukraine.
What companies has Sergiy Antonyuk worked for?
Sergiy Antonyuk has worked for Iwd Ukraine, Iwd Agency, Ignite, Digital House Software Solutions Llc, and Modnakasta.
How can I contact Sergiy Antonyuk?
You can use AeroLeads to view verified contact signals for Sergiy Antonyuk at IWD Ukraine, including work email, phone, and LinkedIn data when available.
What schools did Sergiy Antonyuk attend?
Sergiy Antonyuk holds Master'S Degree, Ecology And Environment Protection from Zhytomyr State Technological University.
What skills is Sergiy Antonyuk known for?
Sergiy Antonyuk is listed with skills including Testing, Manual Testing, Microsoft Office, Bugzilla, Usability Testing, Ubuntu, Quality Assurance, and Game Testing.
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