Anton S. Email & Phone Number

Helsinki Metropolitan Area

Helsinki, Uusimaa, Finland

- Conducted a comprehensive analysis of existing sales processes to identify areas for improvement.Diagnosed the gaps in sales processes, restructured and optimized the sales organization for a 15-member team.- Spearheaded the design and implementation of a revamped compensation model for the sales and customer success teams.- Automated the lead generation process, achieving a capacity of generating up to 1000 leads/day.- Developed, tested, and automated a streamlined outreach process.- Executed a cleanup of the Customer Relationship Management (CRM) system, ensuring data accuracy and organizational efficiency.- Led the transition of the sales team from Salesforce to Hubspot, providing comprehensive analysis, roadmapping all sales related processes and ensuring smooth and prompt onboarding and training.

Helsinki, Uusimaa, Finland

- Evaluated and optimized user acquisition campaigns for over 100 partners utilizing BI tools, providing strategic guidance and implementing enhancements.- Identified growth opportunities for up to 50 advertising partners at Unity.- Advised and facilitated the launch of the Webinar Project, contributing to its successful implementation.

St Petersburg, St Petersburg City, Russia

- Was responsible for acquiring, support, and development of 1200+ partners of the Russian leading e-commerce platform - Yandex.Market. Increased revenue and GMV of the top clients of the marketplace by 25%.- Led 2 independent teams: customer support and key account managers.- Responsible for the claims and conflict resolution.- Increased customer satisfaction up to 27% Y2Y.- Reduced response time to less than 1,5h per reply, and ensured SLA is met.- Increased revenue of top e-commerce partners through the optimization of paid campaigns by 25% Y2Y.- Provided deep marketing and support analytics.

St Petersburg, St Petersburg City, Russia

- Managed over 300 e-commerce top segment business partners to ensure growth of their businesses and GMV. - Managed a cross-department project “Cashback for partners”.- Helped launch and develop over 50 new suppliers. - Designed and conducted over 20 webinars (average audience 500-700 clients), shutdowns of visitors’ campaigns reduced by 35%. Average audience score 4,9/5.- Hosted 15+ public presentations representing new features and products of Yandex.Market.

St Petersburg, St Petersburg City, Russia

- Responsible for development and support of top 700 partners of Russian leading search engine (Yandex) achieving annual increase of CTR and revenue.- Cumulatively managed over 700 partners. - Maintained revenue growth, launched and updated numerous advertising campaigns: Yandex.Direct, Yandex.Market (price comparison model), Yandex.Maps, Media campaigns.- Organized and conducted a customer care project - provided the survey among partners and changed the “Help” page for advertisers.- Hosted 10+ public presentations - introduced new features and new products to partners.

St Petersburg, St Petersburg City, Russia

Provided procurement of the sports equipment to the biggest facilities all over the country.Negotiated with numerous international partners - USA, Germany, Sweden, Finland, Japan, Poland, France, China, Italy, Spain, Switzerland.Participated in the preparation of facilities for world sport events and championships as interpreter and on-site technical support.