Antunielle Fonseca Email & Phone Number

Sydney, New South Wales, Australia

Sydney, Australia

Sydney, Australia

• Liaising, analysing and processing of suppliers paperwork as well as organic certifications through the CRM system Pronto • Coordinating stock with fresh produce buyers and receivables • Reconciliation of suppliers accounts • Upkeep and completion of the growers log • Assisting the QA team with all audits • Entering, analysing and logging in stock take results

Sydney, Australia

• Assist with weekly grocery stock take• Attend and managing a stand at the Fine Food Expo • Answering phones and directing calls, data entry and filing paperwork • Processing customer orders, invoicing and general customer enquires• Create and build relationships with all of Eco Farm customers in order to identify and assess customer’s needs to achieve high satisfaction

Sydney E Região, Austrália

• Looking after the catering for their delegates• Helping with administration work

Sydney, Australia

• Assisting manager with training and development of new staff members• Responsible for ensuring the 3 people team is consistently providing quality service to all customers in a timely and efficient manner and in accordance with all policy and procedures and service standards.

São Paulo Area, Brazil

• Responsible for coordinating a team of 4 analysts within their negotiations and businesses proposal coming from the debt collection agencies • Development, analysis and consolidation of studies generated by the BI Department to define strategies to improve debt collection• Assisting in the preparation of monthly KPI to the BDMs as well as all support to BDMs, generating timely information to run tests, jobs and validation of strategies to be sent to debt collection agencies •… Show more • Responsible for coordinating a team of 4 analysts within their negotiations and businesses proposal coming from the debt collection agencies • Development, analysis and consolidation of studies generated by the BI Department to define strategies to improve debt collection• Assisting in the preparation of monthly KPI to the BDMs as well as all support to BDMs, generating timely information to run tests, jobs and validation of strategies to be sent to debt collection agencies • Preparing presentations and daily reports to the Boarding of Directors • Assisting of planning and coordinating events such as expo and fairs, annual awards and internal events for launching of new projects. Show less

Mairipora, Brazil

• Answering phones, processing customers orders and invoicing• Assisting with recruiting employees• Responsibility for accounts receivable and payroll• Exhibiting at trade fairs and expos

São Paulo Area, Brazil

• Assisting with customers needs and complaints • Technical support directed to Naveg® CRM System• Elaboration of operational manuals of Naveg® CRM System modules• Development and application of training to customers and users of the Naveg® CRM System

Bachelor Of Business Administration, Foreign Trade, Business Administration And Management, General

Activities and Societies: • Volunteer at Mackenzie Presbyterian University from 2009 to 2012 • Member of the Graduation Committee •.

Advanced Diploma Of Hospitality

Activities and Societies: • Kenvale College Restaurant 2016 • Volunteer at Color Run Sydney 2015 and 2016