Client Services Specialist
CurrentAs a middle management leader at a large collections agency, I effectively implement strategies to curtail profit loss.Established relationships with new client accounts that would allow for the positive flow of revenue in an efficient manner.Effectively manage over 100 client accounts whose capacity ranges from Small Businesses to Fortune 500 companies.Exposed sales representatives to the needs of operations management and trained them on department processes to establish a continuity that stimulated a collaborative effort to efficiently handle new business.