Anthony W. Email and Phone Number
Hey there! 👋🏽 I'm a driven individual with a passion for the tech industry. I completed a Sales Development Specialization through CourseCareers, learning sales techniques like LinkedIn Outreach, Salesforce CRM, SalesLoft, and Zoominfo. I'm also skilled in Mac, Windows, Linux, Salesforce, Google Workspace/G-Suite, Microsoft Office 365, Cold-Calling, Cold Emailing, and Azure.Outside of work, I love learning Python, tech sales, and network infrastructures/protocols. In my free time, I'm studying Spanish and pursuing tech certifications in cybersecurity. With diverse work experience in roles like being a Transportation Security Officer, Remote Call Center Representative, Retail Sales Consultant, and more; I've honed excellent communication, time management, and problem-solving skills. My passion for technology and dedication make me confident in succeeding in the tech industry.
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Lead Transportation Security OfficerTransportation Security Administration (Tsa) Oct 2024 - PresentWashington Dc-Baltimore AreaExperienced Transportation Security Officer recently promoted to Lead Transportation Security Officer with the TSA. Committed to ensuring the safety and security of travelers while leading a dedicated team in maintaining high standards of operational efficiency and compliance. Passionate about fostering a collaborative work environment, mentoring colleagues, and upholding the mission of protecting the nation’s transportation systems. -
TsoTransportation Security Administration (Tsa) Dec 2021 - Oct 2024Washington Dc-Baltimore Area• On a consistent daily basis, I engaged with 8,000+ passengers, gaining conversational skills and confidence communicating effectively with strangers.- National Deployment Officer (NDF)
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Sales Development StudentCoursecareers Dec 2022 - Jan 2023Washington, District Of Columbia, United StatesCourseCareers is an intensive online three-month course in technology sales development. I read three books including How to Win Friends and Influence People, Fanatical Prospecting, and SPIN Selling.I learned everything about the basics of sales development to prepare myself for a sales development position. Check out employer.coursecareers.com to view the complete outline of what I learned. Sales Terminology, Org Structure, Ideal Customer Profiles, Buyer Personas, Sales Cycles, Prospecting, Researching, Cadence, SPIN, BANT, Cold Emailing, Cold Calling, LinkedIn Outreach, Salesforce CRM, SalesLoft, Zoominfo, Etc. -
Remote Call Center RepresentativeConduent Jun 2021 - Dec 2021• Handled 70+ daily calls, revolving around new customer sign-ups, retrieving customer data, and researching product information.• Provided technical support and troubleshooting issues with functionality of company equipment, which provided me the skill to find customer pain points, making it easy for me to find solutions to problems.• Escalated customers to appropriate departments for billing issues, and customer loyalty experiences while maintaining a calm tone and attitude, while also learning to positively handoff calls to different departments. -
Retail Sales ConsultantAt&T Dec 2020 - Jun 2021Arlington, Virginia, United States• Assisted an average of 50 customers each day with finding specialized items & provided recommendations for custom purchases. • Achieved an average of 100% sales goal each quarter for the department and maintained over 90% in customer satisfaction survey ratings.• Tracked inventory for over 500+ items by validating stock, SKU’s, customer exchanges and daily returns, in which I gained the skill of being neat and organized. -
Delivery DriverAmazon Logistics Sep 2020 - Dec 2020Washington, District Of Columbia, United States• Developed and implemented plans to assist in delivering packages on time, while learning more time-management/ critical-thinking skills.• Cultivated relationships with the local businesses I delivered to on a consistent basis, building rapport and communication skills.
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Retail Store ManagerT-Mobile Apr 2019 - Oct 2020Washington, District Of Columbia, United States -
Mobile ExpertT-Mobile Apr 2018 - Apr 2019Washington, District Of Columbia, United States• Performed upselling techniques to increase average order values across physical and online-ordered products purchased in store.• Assisted an average of 55+ customers each day with finding specialized items & provided recommendations for product purchases. Demonstrating how our products can bring added value to their daily lives.
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SupervisorSmithsonian'S National Zoo And Conservation Biology Institute Nov 2017 - Mar 2018Washington, District Of Columbia, United States -
Shift LeadSmithsonian'S National Zoo And Conservation Biology Institute Aug 2017 - Nov 2017Washington, District Of Columbia, United States• Maintained thorough knowledge of products, sales, promotions, and holiday discounts to provide customers accurate pricing upon purchasing. • Implemented new customer service strategies to decrease wait times in customer lines, and to improve checkout times during peak hours• Persuaded customers on a daily bases to donate their change/balance owed from total purchases to "Animal Conservation" in order to upkeep and withhold Zoo Life.
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Shift LeadSix Flags Sep 2015 - Aug 2017Bowie, Maryland, United StatesCulinary Services -
Team MemberSix Flags Mar 2015 - Sep 2015Bowie, Maryland, United States• Managed multiple orders simultaneously which improved my time management skills and ability to handle stress.• Used a variety of sales questioning techniques to help direct customers to the perfect choice of food.• Upsold the seasonal "Six Flag's Sports Bottle" and "Seasonal Dinning Passes" by strategically delivering very detailed and seductive descriptions.
Anthony W. Education Details
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Aeronautics/Aviation/Aerospace Science And Technology, General -
Computer Science -
Sales Development Specialization
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Information Technology
Frequently Asked Questions about Anthony W.
What company does Anthony W. work for?
Anthony W. works for Transportation Security Administration (Tsa)
What is Anthony W.'s role at the current company?
Anthony W.'s current role is Future CyberSecurity Professional.
What schools did Anthony W. attend?
Anthony W. attended Delaware State University, University Of The People, Coursecareers, University Of The District Of Columbia.
Who are Anthony W.'s colleagues?
Anthony W.'s colleagues are Marie Giudice, Duane Huelsmann, Deborah Trice, Craig Seay, Tatiana Finlay, Franklin Aderton, James W..
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Anthony W.
Hi Everyone My Name Is Anthony I’M Currently Putting Together A Multimedia Company And Looking For Like Minded Individuals To Connect With.Brooklyn, Ny
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