Anu Deep Email & Phone Number

As a detail-oriented Project Operations Analyst and Project Coordinator with 3 years of experience, I’ve successfully managed IT projects from conception to completion, ensuring timely delivery and exceeding client expectations. My expertise lies in streamlining project workflows, optimizing resource allocation, and leading cross-functional teams through complex initiatives. I thrive in high-pressure environments, where I utilize tools such as Jira and Power BI to track progress, provide actionable insights, and keep stakeholders informed with real-time reporting.My ability to implement Agile methodologies and Scrum practices has led to measurable improvements in project delivery timelines, efficiency, and collaboration. For instance, I led the migration of 3000+ resources to Genesys Cloud, reducing downtime by 20% and improving team performance by 15%. Additionally, my experience with IBM Sterling Integrator enabled me to deliver high-quality solutions to complex development and migration projects.With a background in business analytics and a Certified Scrum Master (CSM) credential, I bring both technical and managerial expertise to the table. I’m passionate about driving transformation, aligning projects with strategic business goals, and fostering a collaborative environment that encourages innovation and efficiency.