Anu J Email & Phone Number

7+ years of professional IT experience and solid involvement in Salesforce.com which includes Configuration, Customization, Deployment and Integration in Salesforce.com CRM stage. Also, involved in different phases of SDLC including analysis, design, development, implementation & enhancement of projects in SalesForce.com.• Excellent knowledge in Force.com Apex Classes, Apex triggers, Visual Force, Batch Apex, Salesforce Integration, REST, SOAP based Web Services, Force.com API, Salesforce AppExchange.• Expertise in administration, lightning Configuration, Salesforce CRM, SAAS (Software as service), and Apex language.• Experienced in Development, Administration, Configuration, Implementation, and Support of Salesforce CRM and Salesforce SFA Applications based on Apex Language and Leveraging Force.com Platform. • Expertise in Software Development Life Cycle (SDLC) including analysis, requirement gathering, development, enhancements, testing, deployment and maintenance of standalone, Multi-tier, web-based and portals based object oriented enterprise applications. • Experience in working with various salesforce.com standard objects like Accounts, Contacts, Opportunities, Leads, Campaigns, Reports and Dashboards.• Strong implementation and rollout experience with salesforce.com CRM, Sales cloud, Service Cloud, Marketing cloud, Sites and Communities.• In depth knowledge on CRM business processes like Campaign Management, Lead Management, Account Management, Contact Management, Opportunity Management, Support Process , Forecasting, Order Management, Case Management in a multi-tier environment.• Strong Implementation and Integration experience using Custom objects, Custom fields, Formulae fields, Triggers, Apex classes, Visual Force Pages, Page Layouts, Workflow rules, Approval processes. Record Types, Standard Controllers, Custom Controllers, Extension Controllers, SOQL and SOSL.• Experienced In SFDC Configuration & Customization- Creating & Managing Users, Roles, Profiles, Permission sets, Communication Templates, Security Access, Single Sign-on (SSO) and Security Controls to ensure that protected data is available only to the authorized users.• Experience in the process of migration from Classic to Lightning environment and enhancing all the existing Visual force pages and make them compatible with Salesforce Lightning. • Experienced in Salesforce Lightning for UI design and Lightning pages with lightning style sheets. • Experienced on Lightning components by using Aura framework.

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  Wilmington University

  Computer And Information Systems Security/Information Assurance