Anu Malu Email and Phone Number

Executive Assistant to Managing Director• Ensuring effective communications between the MD office and all departments and parties.• Coordinate between departments to follow up on action items for all MD direct reports.• Manage company-related activities of the MD, including scheduling appointments on calendar, meetings, interviews, visits, occasions, and normal or ad-hoc activities• Review and routing correspondence; drafting letters and documents; collecting and analyzing information; documenting and reporting• Assist the MD with managing his travel arrangements (planning itineraries, developing agendas and meeting materials, reporting expenses, etc.)• Maintain client confidence and protect operations by keeping information confidential.• Provide support with other duties as required by the MD.Office Management• Prepare annual contracts, Quotations, Invoices, PV and RV, Maintenance and Inspection Reports for clients• Prepare and send weekly report of Transactions to the Management• Train, supervise, and provide feedback on tasks performed by new staffs, lower-level clerical staff including organizing and tracking drivers.• Calculating and checking to make sure payments, amounts and records are correct.• Coordinating and scheduling maintenance service with Operation team.• Interaction with clients taking work order requests and distributing to the Operation team.• Support staff members with processing personnel-related documentation.• Follow up payments from the clients.• Performs other general clerical and secretarial duties as requested, which includes recordkeeping, managing petty cash, maintaining office supplies and coordinating equipment maintenance, and handling packages and correspondence.• Providing clients with all pertinent documentation, assist them and ensures that this is submitted on time.

• Managing the recruitment and selection process for the HR department.• Posting job ads and organizing resumes and job applications.• Scheduling job interviews and assisting in interview process.• Preparing new employee files.• Overseeing the completion of compensation and benefit documentation.• Orienting new employees to the organization (setting up a designated log-in, workstation, email address, etc.)• Administering new employment assessments.• Serving as a point person for all new employee questions.• Maintaining current HR files and databases.• Updating and maintaining employee benefits, employment status, and similar records.• Maintaining records related to grievances, performance reviews, and disciplinary actions.• Performing file audits to ensure that all required employee documentation is collected and maintained.

• Acting as a first point of contact: dealing with correspondence and phone calls.• Managing diaries and organizing meetings and appointments. • Booking and arranging travel, transport and accommodation.• Organizing events and conferences.• Reminding the manager/executive of important tasks and deadlines.• Typing, compiling and preparing reports, presentations and correspondence.• Managing databases and filing systems.• Implementing and maintaining procedures/administrative systems.• Liaising with staff, suppliers and clients.• Collating and filing expenses.• Conducting research on behalf of the manager.• Organizing the manager’s personal commitments including travel.

Answering phone calls and redirect them when necessary.Maintaining records of customer interactions, transaction, comments and complaints.Customer Service: Dealing with clients, client education.File and update contact information of employees, clients, suppliers.Maintaining all company documentation & legal files, including staff visas, insurance, and contracts.Communicating with customers through various channels.Identify and work compassionately with clients in various emotional states.Managed Receptionist Area, including greeting visitors and responding to telephone and in-person requests for information.Arranging appointments and Maintaining Diaries.Typing, preparing, and collecting reports from clients.Made Copies, sent faxes and handled all outgoing correspondence.Filed all bills in a proper way