With 20 years of senior executive experience, I have risen to the challenge of being the enabler to the CEO and the change agent to the people. Passionate about designing and implementing policies that promote culture and vision while aligning operations with operational strategy. It is my focus to ensure business leaders and the teams I partner with are inspired to focus on growth. Leading by example and building sustainable rapport has led to a diverse network of stakeholder relationships. This led to my success in embedding a culture of collaboration and performance in the workplace, and supported many initiatives that improved operational efficiency, profit, market share and annual growth.My background in strategy, transformational change and operations has developed my expertise in identifying business gaps, providing strategic advice and creating solutions that increase profit and efficiency. I take time to fully understand business needs and pitfalls, and hold strengths in capturing market opportunities and spearheading growth.Large organisations pay $250K annually for a COO with large overheads to access operational expertise. Small and medium sized companies need this knowledge to create efficient operational models so they can be a sustainable business, but cannot afford the price. Identifying this gap in the market led me to develop the concept of Buy, Borrow, Build. Why not provide this expertise without the overhead cost? The ultimate goal is to build operationally sustainable business communities with access to affordable expertise, future proofing organisations through efficiency.🔸 Reduced customer wait-list from 259 to 3 within 4 months, increased operational efficiency by 50% and provided rigour and discipline to enable year-on-year growth.🔸 Turned around an underperforming sales division, achieved new annual sales targets; restructured business units with new strategic direction, restored profitability, winning market share and delivering 30% growth. 🔸 Leveraged expert negotiation and partnership building skills to achieve high-end contracts.🔸 51% first quarter earnings increase from introduction of new service (embedded networks) to the company’s service portfolio. 🔸 30% improved efficiency by re-engineering business processes and streamlining IT technologies. 🔸 Exceeded annual growth target by 30% and received recognition of effort from the CEO.