Anu P Slitha Email & Phone Number

Bengaluru, KA, IN

Greater Bengaluru Area

Client Account Planning · Business Development · Strategic Negotiations · Program Management · Service Delivery · Problem-Solving · Sales Operations · Digital Strategy · Operations Management

Greater Bengaluru Area

• Connecting big companies with consulting firms and freelancers through our source-to-pay platform.
• Offering IT procurement & operational teams access to our 250k+ community and SaaS VMS tools
• Activate, develop and retain a community of service providers (Freelancers, consulting firms, service providers, partners, etc.),
• Ensure the relation between the calls for tenders of my customers and the service providers’ proposals (from recruitment to payment),
• Maintain a good business relationship with my service partners and customers,
• Increase my business potential by working in collaboration with the Growth Team

Bangalore

• Amplified Business growth by 20% in the first year of employment.
• Trained peers and management team on the internal system supportsand implementation plans.
• Analyzed sales forecasting, goal setting, and performance reporting forall accounts.
• Monitored customer buying trends, market conditions, andcompetitor actions to adjust strategies and achieve sales goals.
• Managed portfolio of over 500 accounts totaling $45,000 in sales

Bangalore

• Build and maintain client relationships.
• Ensure the timely and successful delivery of advertising solutions based on customer needs and objectives.
• Clearly communicate the progress of initiatives to internal and external stakeholders
• Forecast and monitor key account metrics.
• Conducted training and mentored team members to promote productivity, accuracy, and commitment to friendly service.
• Monitored metrics and developed actionable insights to improve efficiency and performance.

Bangalore

• Led and trained a team of 25 people to achieve the highest businessvolumes (motorcycle sales) month-on-month among 800+ dealers pan India
• Facilitated successful implementation of RECODE (CustomerExperience) project to enable smooth functioning and gaugeimprovement in business metrics.
• Achieved Enquiry, Booking, and Retail Targets of the year up to 90%.
• Built customer engagement in Ride oriented format which contributedto referral buys and higher gear sales.
• Organized Regional Level Bike Ride Events for Men and Women.

Bengaluru Area, India

• Evaluated 250+ system and application issues through the knowledge base,personal expertise, and probing questions to identify the most commonerrors occurring in machines globally.
• Resolved technical glitches of 50+ IBM-developed applications toensure Business Continuity Protocol is maintained.
• Reduced average resolution time to 3 minutes as First Respondent toremote technical issues.
• Analyzed 1000+ CSAT data and provided recommendations on bestpractices to enhance customer experience and ease of doing business

Bachelor Of Engineering - Be, Automobile Engineering

Puc, Science

Education record