• Providing a chargeable service to E&E clients and the development of industry specific systems mostly aligned to projects, consulting assignments, building and installing business solutions • Designing and developing high quality solutions within the E&E project context, including product selection and assessment against architectural requirements. • Coach, mentor and encourage junior Business Analysts Consultant at Department of Environment and… Show more • Providing a chargeable service to E&E clients and the development of industry specific systems mostly aligned to projects, consulting assignments, building and installing business solutions • Designing and developing high quality solutions within the E&E project context, including product selection and assessment against architectural requirements. • Coach, mentor and encourage junior Business Analysts Consultant at Department of Environment and SciencesResponsibilities:• Gather and document business, functional and non-functional requirements that provide a solid foundation for the design and implementation of appropriate solutions using formal processes and methods while delivering rapid, incremental outcomes.• Elicitation of business rules and business process mapping (using BPMN) and business process re-engineering and architecture.• Identifying options for potential solutions and assessing them for both technical and business suitability• Undertake requirement elicitation using a variety of facilitation methods, analytical tools, and techniques to elicit, assess, analyse, and document end-to-end requirements, including but not limited to business, stakeholder, and solution requirements • Develop, foster and maintain communication channels, support stakeholder management, customer engagement, and coordination of complex work across business and IT partners. Show less

Currently working with Origin EnergyResponsibilities • Work collaboratively with business stakeholders to elicit requirements, compile comprehensive and coherent Stories, Epics, Use Cases and Acceptance Criteria• Be accountable for the Squad’s correct estimation, planning and timely delivery.• Drive and validate the scope with the product owner. • Maintain a prioritised healthy backlog for the team the delivery focus.• Conducting GAP analysis and managing the development… Show more Currently working with Origin EnergyResponsibilities • Work collaboratively with business stakeholders to elicit requirements, compile comprehensive and coherent Stories, Epics, Use Cases and Acceptance Criteria• Be accountable for the Squad’s correct estimation, planning and timely delivery.• Drive and validate the scope with the product owner. • Maintain a prioritised healthy backlog for the team the delivery focus.• Conducting GAP analysis and managing the development of solutions using agile methodologies • Working with the data engineers to catalogue the data warehouse. Show less

The primary purpose of the Business Analyst position is to apply a combination of business process knowledge and knowledge of the supported student administration systems, to maintain and enhance system functionality and provide expert advice and support to system users. The position relies upon a good understanding of business processes relating to student administrationAchievements:• Consistently drove process improvement through the development of new… Show more The primary purpose of the Business Analyst position is to apply a combination of business process knowledge and knowledge of the supported student administration systems, to maintain and enhance system functionality and provide expert advice and support to system users. The position relies upon a good understanding of business processes relating to student administrationAchievements:• Consistently drove process improvement through the development of new strategies.• Established a good relationship with the Student Fees Unit, faculty and school which resulted in consistent higher levels of service, and improved relationships with other departments.• Tested and implemented the changes to the 2016 fees structure.• Enhanced and streamlined the procedures used for Student financial rollover processing thereby significantly reducing the need for changes.• Designed the audit reports for the changes to the 2016 fees structure which reduces the time spent on check by 50%. • Facilitated and delivered training in various modules of the student administrations. • Significantly improved the quality and substance of the training materials used by SI-net personal and the faculty Expert user.• Received the ITS STAR award in June 2016• Tested the testing of payments for the Online Applications project using Agile methodologies. Show less

As a Business Analyst, I have had to apply my knowledge of the business process and knowledge of PeopleSoft’s Student administration system to• Maintain and enhance the system’s functionality. • Provide expert advice and support to the end users.• Conduct advanced analysis of system functionality, its interaction with other systems, documenting and reporting • Design and implement complex system configuration and be proactive in recommending work around options.• Create and… Show more As a Business Analyst, I have had to apply my knowledge of the business process and knowledge of PeopleSoft’s Student administration system to• Maintain and enhance the system’s functionality. • Provide expert advice and support to the end users.• Conduct advanced analysis of system functionality, its interaction with other systems, documenting and reporting • Design and implement complex system configuration and be proactive in recommending work around options.• Create and review design documentation for enhancements and change requests.• Produce test plan documentation at a level suited to the size of the task and its complexity, • Execute the test plan and record the results where appropriate or applicable. • Rectify system issues following testing problems (this includes all testing and training environments). • Conduct demonstrations and training sessions in various modules of SI-net for system users.Achievements: • Tested and implemented the Student Placement for the school Medicine.• Designed placements swaps which would reduce staff time by 50%• Presented a paper on Student Placements - a look at the implementation journey of the UniSA Student Placements Module at UQ. • Enhanced and streamlined the procedures used for Graduation processing thereby significantly reducing the need for changes.• Designed Graduation re-presentation to enhance the online interaction of the students with the mySI-net.• Compiled the unit of study scheduled for The Department of Industry, Innovation, Science, Research and Tertiary Education. • Facilitated and delivered training in various modules of the student administrations. • Significantly improved the quality and substance of the training materials used by SI-net personal and the faculty Expert user.• Accomplished the upgrade of the new online application system SITS:vision from version 8.4.1 to 8.5.1. Show less

Project: The ISU (ISAS support unit) is a dedicated team of experts at Accenture who provide support services for ISAS - support for TAFE Queensland staff using the ISAS core student administration solution and the ISAS Student Self Service web solution Responsibilities/Achievements: Performing impact assessments of problems or service, and recommending and/or implementing solutions.Raising and logging customer incidents and ensure appropriate documentationAnalysing and… Show more Project: The ISU (ISAS support unit) is a dedicated team of experts at Accenture who provide support services for ISAS - support for TAFE Queensland staff using the ISAS core student administration solution and the ISAS Student Self Service web solution Responsibilities/Achievements: Performing impact assessments of problems or service, and recommending and/or implementing solutions.Raising and logging customer incidents and ensure appropriate documentationAnalysing and resolving service requests (using people tools, SQL, SQR and web technologies) against the requirements of the Service Level agreement, performance targets of the Unit and the business priorities identified by the client.Analysing and resolving issues with the Student Self Service website of TAFE Queensland.Regular contact with customers throughout the life of the request and following up to ensure high level of customer satisfaction.Working with the other Operational Domains to analyse system issues and develop and implement sound solutions.Identifying improvements to existing programs and developments. Adhering to the Unit's Development, Testing, Migration and Version Control processes and procedures and ensuring all work completed meets quality standards and quality control measures.Communicating and/or escalating all business critical issues and risks associated.Contributing to the Unit's continuous improvement and quality management programs.Attending training sessions to keep up to date with the product and professional development.Conducting knowledge transfer sessions to other team members in the Unit.Building a positive working relationship with other ISAS Support Unit Team members and contribute to the development team spirit of the team and inspire my team to be a high performance team Show less

Responsibilities/Achievements:Creation and modification of Web Pages to adhere to the W3C coding StandardsWorking with content management utility tool. Working with Macromedia Dreamweaver

/Achievements:Creating forms and Reports in Visual Basic 6.0 Designing Reports as per client's requirement.Extracting data from the client's financial information and generating reports.General Administration tasks