Anu Thomas Email and Phone Number
👋 Hi there! I'm Anu Thomas, a results-driven professional with a unique blend of expertise in HR management and technical acumen. With an MBA in HR and a background in Btech ECE, I've forged a career that bridges the gap between people and technology.🔧 Throughout my journey, I've contributed to diverse industries and roles. I've honed my skills as a Process Associate at Amazon, where I fine-tuned operations and gained a keen understanding of efficiency. My role as a Process Trainer at Genpact allowed me to cultivate training programs that empowered teams to excel – with one memorable experience working with Google.💼My journey also led me to the world of banking, where I thrived as a KYC Onboarding Specialist at prestigious UAE banks, including Al Maryah Bank and National Bank of Fujairah. Guiding clients through complex regulatory processes while maintaining a personalized touch has been a rewarding challenge.🎯 My passion lies in optimizing processes, fostering growth through training, creating seamless experiences for both teams and clients and making valuable contributions to the organizations I'm part of.📩 Feel free to reach out via email or call, and let's connect and embark on a journey of growth together!
Rakbank
View- Website:
- rakbank.ae
- Employees:
- 3373
-
Team LeadRakbank Jul 2024 - PresentDubai, United Arab EmiratesTeam Lead - KYC / CDD Remediation ProjectKey Responsibilities:Lead and manage a team of analysts tasked with conducting KYC/CDD reviews and remediation activities.Develop and implement strategies to enhance the efficiency and effectiveness of the KYC/CDD remediation process.Ensure compliance with regulatory requirements and internal policies throughout the remediation project lifecycle.Provide guidance and support to team members, including training, mentoring, and performance evaluations.Collaborate with stakeholders, including Compliance, Legal, and Operations teams, to address issues and implement solutions.Monitor project progress, identify risks and issues, and implement corrective actions as necessary.Prepare and present project updates and reports to senior management and stakeholders.
-
Operations - Kyc & Compliance OnboardingNational Bank Of Fujairah Apr 2023 - Jul 2024Dubai, United Arab Emirates-Analyzed customer documentation, self-certifications, and account data to determine the appropriate FATCA/CRS classification.-Identified any discrepancies or missing information and work closely with internal teams and clients to obtain the required documentation.-Conducted periodic reviews of client profiles to ensure ongoing compliance with regulatory requirements and identify any material changes in risk profiles.-Developed and implemented remediation strategies for non-compliant accounts, including updating customer records, obtaining required documentation, and implementing necessary system changes.-Maintained detailed documentation and records of all remediation activities, including communication with clients, system updates, and resolution of non-compliance. -
Officer Onboarding Kyc & ComplianceAl Maryah Community Bank Mar 2022 - Mar 2023Abu Dhabi, United Arab EmiratesKYC & Compliance Onboarding :- Review documentation for new customer accounts, evaluate high-risk accounts, and analyze new customer processes and policies.- Apply the KYC business rules with internal policies and procedures to obtain and analyze the necessary documents for each client type.- Conduct timely and accurate EDD screening to identify any PEPs and Negative news.- Assess and review the screening alerts generated to determine if the alerts are either false or positive and escalate when required.- Performing checks to ensure that discrepancies related to connected parties’ data identified in KYC documents are recorded in the KYC to meet all regulatory, legal, bank and audit requirements and reported to the senior management when needed.- Assist the business with any queries relating to KYC processes and SOPs to ensure adherence to internal procedures and industry best practice.- Gaining additional information from the customer about the purpose and nature of business relationships -
Training LeadGenpact Jan 2021 - Nov 2021Hyderabad, Telangana, India-Assign and delegate tasks to team of Trainers andmonitored the entire new hire employee batch onproduction.-Work hand in hand with clients on new launches.Identified TNA & TNI to deliver dynamic training sessionslike process training, user management training, refreshertraining, and soft skill training etc. across the enterprise toa diverse learning audience. -
Process TrainerGenpact Jan 2019 - Dec 2020-Create, refine and deliver a new hire on-boardingprogram to ensure organizational readiness.-Conduct process trainings for new hire and refresherassociates for 50+ batches.-Develope innovative training curriculum for associatesand support material.
-
Process AssociateGenpact Jan 2018 - Dec 2019Hyderabad, Telangana, India-Handle user interaction by solving product and processrelated queries-Identify and evaluate opportunities improving theprocess and user experiences
-
Process AssociateAmazon Aug 2016 - Dec 2017Hyderabad, Telangana, India•Handle user interaction by solving product and process related queries for Amazon India •Work on email escalations primarily for Indian business •Handled voice and non-voice interactions during peak for amazon.in users.•Manage cross-skill support for amazon.co.uk via non-voice mediums.
Anu Thomas Skills
Anu Thomas Education Details
-
Human Resources Management/Personnel Administration, General -
Electronics And Communications Engineering
Frequently Asked Questions about Anu Thomas
What company does Anu Thomas work for?
Anu Thomas works for Rakbank
What is Anu Thomas's role at the current company?
Anu Thomas's current role is Team Lead - KYC CDD Remediation Project.
What schools did Anu Thomas attend?
Anu Thomas attended Sikkim Manipal University - Distance Education, Jawaharlal Nehru Technological University.
What are some of Anu Thomas's interests?
Anu Thomas has interest in Science And Technology.
What skills is Anu Thomas known for?
Anu Thomas has skills like Leadership, Operations Management, Customer Relations, Customer Retention, Customer Support, Volunteering, Events Coordination, Team Leadership, Communication, Compere, Team Management, Microsoft Office.
Who are Anu Thomas's colleagues?
Anu Thomas's colleagues are Abrar Hussain, Sreejith M S, Amina Noor Mohammed, Osman Elsawy, Bhavya Karkala, Mohamed Gebreil, Dhannya Paulose.
Not the Anu Thomas you were looking for?
-
3gmail.com, arabmediagroup.ae, eventifyentertainment.com -
Anu Thomas
Human Resources Manager @ Wj Groundwater (Middle East) | Certified Human Resource ManagerDubai, United Arab Emirates -
-
2yahoo.com, awrostamani.com
Free Chrome Extension
Find emails, phones & company data instantly
Aero Online
Your AI prospecting assistant
Select data to include:
0 records × $0.02 per record
Download 750 million emails and 100 million phone numbers
Access emails and phone numbers of over 750 million business users. Instantly download verified profiles using 20+ filters, including location, job title, company, function, and industry.
Start your free trial