Anu Toor Email & Phone Number
Who is Anu Toor? Overview
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Anu Toor is listed as Founder at ICONquer Solutions, a company with 1 employees, based in Chandigarh, India, India. AeroLeads shows a matched LinkedIn profile for Anu Toor.
Anu Toor previously worked as Head of Operations at Tech Next Software Private Limited and Business Consultant at Idea Co-Working. Anu Toor holds Master'S Degree, Business/Commerce, General from University Business School, Panjab University.
Email format at ICONquer Solutions
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About Anu Toor
Customer Experience & Operations Leader with 18+ years of expertise in banking, real estate, and BPO sectors. Proven success in enhancing customer satisfaction, optimizing processes, and leading cross-functional teams.Currently Head of Operations and HR at Tech Next Pvt. Ltd., where I’ve reduced operational costs by 25% and improved efficiency through strategic process optimization.Previous roles include Consultant at IDEA Co-working, where I achieved a 25% reduction in process cycle time and a 90% retention rate, and operational leadership at Xtrasio Technologies Ltd., enhancing efficiency and supporting digital transformation through intelligent automation.With a strong foundation in customer service from HSBC and IndusInd Bank, I’ve consistently driven results, exceeding targets and earning recognition for excellence.I’m passionate about leadership, well-being, and social causes like skill development and women empowerment. Open to new opportunities to leverage my experience in driving impactful change.Let’s connect!
Anu Toor's current company
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Anu Toor work experience
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Head Of Operations
Current
Founder
CurrentWorked on structuring and developing the business and financial plan for smooth incorporation of the business. Generating creatives and website design for business growth. Provide support to internal and external stakeholders for their queries.
Business Consultant
The Project focuses on streamlining the overall operational functioning of the organisation for further expansion and reaching out to existing and prospective customers for business growth. Provide consultancy on conceptualising, designing and structuring co-working community building initiatives.
Franchisee Partner
We provide bespoke soft skills training solutions to Corporates and offer specialised programs for young adults (finishing professional studies) and young kids which help our participants to enhance their personal competence and enable them to cope up with social and business dynamics.#Mumbai #Bengaluru #Lucknow #Chandigarh #Agra
Sr. Manager
Leading team for inter project transfers.Creating, implementing and driving new processes that deliver winning strategies.Dealing with irate clients and proving amicable solutions for customer retention.Introduced customer delight initiatives, budgeting and ensured successful implementation.Effective liaison with Brokers and Banks for uninterrupted flow of.
Sr Manager- Customer Services
Heading customer interaction team with a focus onPrompt response on customer queries to achieve higher levels of customer satisfaction. Establishment of effective customer complaints redressal mechanismBuilding professional relationship with existing customers to enhance businessTransfer processDeveloped and Published fortnightly reports. Raking up core.
Relationship Manager - Nri Customers
Managed and maintained accounts of NRI customers. Analysed clients’ financial needs and provided investment solutions. Recognised for outstanding professional acumen for promoting and generating cross-product business.
Customer Service Manager
Monitored banking operation activities, identifying control weaknesses and formulating procedures for smooth functioning & Implementation of audit recommendations. Supervise Teller functions by ensuring reduction in customer waiting time and accurate transaction processing. Promote usage for alternate delivery channels. Training Coordinator at Branch Level.
Anu Toor education
Master'S Degree, Business/Commerce, General
Master’S Degree, Commerce, Stood Second In College With 78%
Bachelor’S Degree, Business/Commerce, General, 79%
Frequently asked questions about Anu Toor
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What company does Anu Toor work for?
Anu Toor works for ICONquer Solutions.
What is Anu Toor's role at ICONquer Solutions?
Anu Toor is listed as Founder at ICONquer Solutions.
Where is Anu Toor based?
Anu Toor is based in Chandigarh, India, India while working with ICONquer Solutions.
What companies has Anu Toor worked for?
Anu Toor has worked for Iconquer Solutions, Tech Next Software Private Limited, Idea Co-Working, Skillsmart Training, and Sushma Buildtech Limited.
How can I contact Anu Toor?
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What schools did Anu Toor attend?
Anu Toor holds Master'S Degree, Business/Commerce, General from University Business School, Panjab University.
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