Anamika Singh Email & Phone Number

Sydney, NSW, AU

Sydney, New South Wales, Australia

Sydney, New South Wales, Australia

Sydney, Australia

We help our customers realise their potential by understanding & predicting human behaviour, enabling them to build better products, provide superior services, and deliver exceptional human experiences (‘HX’).Our approach & philosophy is SwaS - Solutions with a Service, combining the latest technologies, market research methodologies with brilliant.

Sydney, Australia

Sydney, Australia

• End to end management of online projects for line extension or new product development (Innovation)
• Creating questionnaire for client specific products, checking new concept boards, creating Shelf shots, fact cards and feedback to client on changes required.
• Testing survey programming before approving to go Live.
• Creating client contracts.
• Submitting bid requests based on required target groups.
• Liaising with finance team for costing/invoicing etc.

Sydney, Australia

• Coordinating and query resolution of sample cost element for individual Consumer Insights proposals across the region SEANAP.
• Working with stakeholders to schedule fieldwork, and ensure the supply of required information for individual research projects. Typically these stakeholders will include Client Service teams, online survey.
• Managing fieldwork this includes launching, monitoring respondent quotas are targeted and achieved, closing & advice on solutions of sampling issue, as well as ensuring the on-time and on-budget completion of research.
• Ensuring high quality data & successful cost efficient customised online projects, which includes negotiating with global vendors.
• Scheduling the projects for respected team member.
• Coordination of global invoicing & cost allocation to appropriate countries/departments.

Sydney, Australia

• Processing all Homescan data.
• Generating unique codes for products, specific to individual Retailers eg: Unilever, Nestle, Heinz, Simplot, Masterfoods, Nutrica etc.
• Determining Retailer/State data loads items whose price or quantity fall outside controls.
• Creating reports to check coding and acceptable measures are in place.
• Performing item dump & validations on monthly basis.
• Uploading retailer’s data on Unix on the basis of their requirements.

Lucknow Area, India

• Managing day-to-day functioning of the centre, and was first point of contact for administration.
• Maintaining account, office supplies and sending daily report to Director.
• Providing ongoing insightful analysis of business performance of the centre to identify further opportunities for improvement.
• Resolving client complaints and providing appropriate solutions.
• Scheduling batches and examinations by coordinating with faculties and clients.
• Performing registrations, drafting clients progress report and raising vendors purchase orders.

Lucknow Area, India

• Resolving customer queries/complaints like; bill not received, payment is not reflecting, address mismatch, high usages, overdue, plan/traffic rates, outstanding amount, credit limit evaluation, self-service assistance.
• Advising products based on customers' current and future needs.
• Cross selling of telecom products to enhance existing customer relationships.
• Performing administrative duties on routine basis and as per requirement.
• Monitoring vigilance cases of the circle, and recommending appropriate Dunning actions.
• Taking appropriate action on relational database.